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Troubleshooting Server Issues

Some provisioning and server-related issues are due to misconfiguration in your WHMCS installation, while others may be due to networking issues or other server-side problems.

Overage Billing

Overage billing allows you to bill clients on cPanel, Plesk, or DirectAdmin hosting servers for their monthly disk or bandwidth use.


Migrate Data to WHMCS

You can use automated options like Sync Accounts or Importassist to migrate your data, or you can add data using manual entry.

Single Sign-On

Single Sign-On allows users to log in to a cPanel & WHM or Plesk hosting account directly from a link in WHMCS without reauthenticating.

Application Links

Application Links use WHMCS Single Sign-On to allow users to seamlessly access WHMCS from the cPanel or WP Squared control panels.

Usage Billing

Usage billing allows you to set up variable-priced items for products. The system then determines pricing based on actual usage data.



Configurable Package Addon

The Configurable Package Addon lets you to offer customizable hosting packages on cPanel & WHM, WP Squared, and DirectAdmin servers.

cPanel

The cPanel module allows you to add and manage cPanel & WHM servers in WHMCS.

cPanel Licensing

The cPanel Licensing addon module helps cPanel Partners automate provisioning, management, and billing for cPanel & WHM licenses.

Create a cPanel Server

Add a cPanel & WHM server to WHMCS. Before you can sell and provision cPanel accounts, you must add at least one cPanel & WHM server.

Customize Quick Shortcuts

Custom templates can alter the icons for the Client Area's Quick Shortcuts section. This section displays for Plesk and cPanel services.


Invalid cpmod Errors

Troubleshoot and resolve Invalid value paper_lantern for the cpmod setting errors.

Key Generation Failed Errors

Troubleshooting and resolving Key Generation Failed: (XID xxxxxx) You do not have the feature “sslmanager” errors while selling SSL certificates through WHMCS MarketConnect.



Migrate cPanel Services

Migrate hosting account services from an old cPanel & WHM server to a new one. You can choose from several methods for migrating accounts.