Products

Products set details like pricing, billing cycles, recommendations, provisioning modules, and other options for each item you sell.

Summary Tab

The Summary tab in the Client Profile contains an overview of the client's details, billing and service information, and management quick links.

Support Tools

WHMCS includes a full-featured ticket desk for your clients, including announcements, downloads, a knowledgebase, and a ticketing system.

Secure Writeable Directories

We recommend moving all writeable directories to a secure, private location and updating related items to prevent unauthorized web-based access.

Product Addons

Product addons let you offer additional items for sale alongside a specific parent product but bill for them on a separate billing cycle.

Product Downloads

Products and product addons in WHMCS can include downloadable files that are available to customers immediately once the order is active.

Downloads

Downloads can include product user manuals or relevant software utilities. They can be products you sell, like custom themes for websites, or materials related to support or customer service needs.

Storage Settings

You can configure storage settings that determine how WHMCS stores many types of files. This can include different types of attachments, downloads, knowledgebase images, and more. You can add local locations or configure storage using services like Amazon S3™.