Manually add clients during checkout, in the Client Area, or in the Admin Area. Each customer must have a client account in WHMCS.
Issues in the Client Area or your online store can hurt customers' ability to purchase your products or access their purchased services.
The user management system can grant access for a single client's services, billing, and support to multiple users with separate logins.
Add users manually, associate them with existing clients, and change the client account owner. Users own and manage client accounts.
Users can access and manage one or more client accounts. Their contact details and other information are separate from their clients'.
Make sure the details for a user and an associated client match by updating them manually. These details do not automatically sync.
Initiate a password reset for a user who has lost their Client Area password. Users can also initiate password resets on the login form.
Security questions add an extra level of security for users. During password resets, the system uses them to verify the user's identity.
The Users tab in the Client Profile lists all of the client's users and allows you to manage them.
WHMCS allows you to ban specific email domains from creating new client accounts and users. You may wish to ban free email providers.
Validation.com discontinued their services on 2023-04-09. As a result, WHMCS features that relate to Validation.com no longer function.
Configure two-factor authentication (2FA) for Client Area logins. 2FA enhances security by adding a second step to the login process.
If users or admins lose their two-factor authentication (2FA) device, they can regain access to WHMCS using their 2FA backup code.