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Enom Portal Type Errors

Problem

While performing an action with the eNom New TLDs addon module, you see the following error:

Portal type is not allowed to change unless it is in draft mode

Cause

This error indicates that the Enom account uses a different integration method for the New TLDs system (for example, a storefront or widget).

Solution

Contact Enom technical support to reset the new TLD portal to draft mode.

troubleshooting troubleshooting-article enom-new-tlds addon-modules

Last modified: 2025 July 28