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Live Chat Login and License Errors

Problem

You cannot log in to Live Chat or you see a License Invalid error.

Cause

Your WHMCS installation may not yet have updated to recognize your purchase of the addon. You may need to force a license update.

Solution

Perform the steps to force an update of your WHMCS license.

For steps, see Force a License Update.
troubleshooting troubleshooting-article addon-modules live-chat

Last modified: 2025 July 28