Cancel Services Immediately

Admins can choose to cancel a service immediately from within the Admin Area.

For more information, see Cancellations.

Cancel Services Immediately

To cancel (terminate) a service immediately:

1. Go to the service.

In the client’s profile’s Products/Services tab, go to the service that you want to terminate.

The Products/Services tab in the Client Profile

2. Terminate the service.

If the service uses a provisioning module, click Terminate under Module Commands.

Module Commands for a service

If the service does not use a provisioning module, select Cancelled for Status.

3. Save your changes.

Click Save Changes.

After you do this, the system will not generate any additional invoices.

Last modified: 2025 April 29