Troubleshooting the Client Area

Issues in the Client Area or your online store can hurt customers' ability to purchase your products or access their purchased services.


Spam Orders

WHMCS recommends several options to help you stop spam orders, and includes support for reCAPTCHA, banning email domains, and more.


Captcha Protection

Captchas help you prevent bots from placing orders, creating accounts, or logging in to your Client Area. WHMCS includes several captcha types.




Enable Default Captchas

WHMCS's default captcha option displays an image with six characters on a striped background. This option does not require additional configuration or an additional account with a captcha service.




Security

The Security tab in General Settings allows you to configure security-related features. You can enable and configure captcha protection and email verification, set password strength and ban lengths, set a whitelist, and more.