Troubleshooting Installation

When you install WHMCS on a server, make sure to watch for errors both during and after the installation process.


Troubleshooting Licensing

You might see license-related errors if you cannot connect to the WHMCS license server or there is a misconfiguration in your system.












License Information

You can view license information, force license updates, and change your license key from within the WHMCS Admin Area.






Outdated root CA Bundles

Troubleshoot and resolve You are currently accessing the admin area using an insecure connection errors.


Software Licensing

The Software Licensing addon module allows you to license and sell your own web applications and implement remote license checking.


Force a License Update

In some circumstances, you must force WHMCS to perform a license update. For example, you may need to do this after purchasing a new addon module.


Move WHMCS to a New Server

When you move your WHMCS installation from one server to another, you may need to perform additional steps like updating your license.


Move WHMCS to a New Subdomain

When you move your WHMCS installation from one subdomain to another on the same server, you may need to perform additional steps like updating your license.


Update the Recurring Amount

Recalculate the Recurring Amount value for a service. You must do this after certain actions, like expiring a cPanel Licensing license.