Payment reversals return a payment and reverse the transaction's associated actions. This often occurs after a chargeback or lost dispute. Support tickets provide an easy way to handle one-on-one communications with your clients using WHMCS's fully-featured ticket desk. WHMCS's automation can perform many actions to help you handle tickets. You can configure escalation rules for support departments, or automate closures for inactive tickets. WHMCS integrates with popular team communication apps, including Slack® and HipChat™, to allow WHMCS to notify you in real time as events occur. From any page in the Admin Area, the currently-logged-in admin can quickly access and change their account and security settings. Activate email notifications and configure the sender information. You must activate notifications before creating notification rules. Activate HipChat™ notifications using a HipChat API token and URL. You must activate notifications before creating notification rules. Activate Slack® notifications using your workspace's access token. You must activate notifications before creating notification rules. Reconfigure administrator role permissions to stop the system from sending system email notifications to that role's assigned admins. The Email Notifications registrar module lets you work manually with customers' domain registrations and management. Troubleshoot and resolve issues with admins missing support email notifications.