Troubleshooting Server Issues

Some provisioning and server-related issues are due to misconfiguration in your WHMCS installation, while others may be due to networking issues or other server-side problems.


Overage Billing

Overage billing allows you to bill clients on cPanel, Plesk, or DirectAdmin hosting servers for their monthly disk or bandwidth use.




Sitejet Builder

Sitejet Builder includes everything that your customers need to create professional websites without needing to learn to code.


Migrate Data to WHMCS

You can use automated options like Sync Accounts or Importassist to migrate your data, or you can add data using manual entry.


Single Sign-On

Single Sign-On allows users to log in to a cPanel & WHM or Plesk hosting account directly from a link in WHMCS without reauthenticating.


Usage Billing

Usage billing allows you to set up variable-priced items for products. The system then determines pricing based on actual usage data.


_getSSORedirectUrl Errors

Troubleshoot and resolve Plesk_Manager_V163::_getSsoRedirectUrl(): Argument #2 ($username) must be of type string errors.




Client Pool Errors

Troubleshoot and resolve Unable to create hosting. IP address does not exist in client's pool errors.


Create a Plesk Server

Add a Plesk server to WHMCS. Before you can sell and provision Plesk accounts, you must add at least one Plesk server.


Customize Quick Shortcuts

Custom templates can alter the icons for the Client Area's Quick Shortcuts section. This section displays for Plesk and cPanel services.










Parser Errors

Troubleshoot and resolve Plesk permission denied errors.




Plesk

The Plesk module allows you to add and manage Plesk servers in WHMCS.


Plesk Connection Errors

Troubleshoot and resolve 503 Service Temporarily Unavailable, Page not Found, Timeout, or 502 Bad Gateway errors.