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Accept an Admin Invitation

Organizations can send invitations to staff members, allowing them to create admin accounts. When you receive your invitation, you will have seven days to use it to create your username and password. Then, you can log in to the Admin Area to start working in WHMCS.

Add an Admin

Add an admin account for each of your staff members. You can choose to set their credentials for the new admin or you can send an invitation link.


Change the Number of Results

Change the length of each page of results in Admin Area lists by selecting a number for the Records to Display per Page setting.

Configure an Admin Avatar

Add a custom Gravatar to display for your admin account in the Admin Dashboard's Staff Online widget and in the Accounts menu.

Configure Email Notifications

Activate email notifications and configure the sender information. You must activate notifications before creating notification rules.

Configure HipChat Notifications

Activate HipChat™ notifications using a HipChat API token and URL. You must activate notifications before creating notification rules.

Configure Slack Notifications

Activate Slack® notifications using your workspace's access token. You must activate notifications before creating notification rules.

Create Admin Dashboard Widgets

Use hooks to create custom widgets that display to admins in the Admin Area Dashboard. You can also customize WHMCS's included widgets.

Disable Admin Notifications

Reconfigure administrator role permissions to stop the system from sending system email notifications to that role's assigned admins.

Disable an Admin

Disable an admin on your WHMCS installation. This prevents them from logging in to the Admin Area and removes them from report output.

Edit an Admin

Edit an existing admin. You can change their admin roles, permissions, and assigned departments.

Log In to the Admin Area

Log in to use WHMCS's many Admin Area interfaces and features and to manage system configuration, billing, support tickets, and more.

Manage Dashboard Widgets

Refresh the cache for Admin Dashboard widget contents to see the most recent information for each of them in the Admin Dashboard.

Resend an Admin Invite

Admin invites expire after seven days. If a new admin has not clicked the invitation link to set a username and password before the link expires, you can resend it.

Reset an Admin Password

If an admin forgets their password, you can reset it using the link on the Admin Area login page or by changing it in the database.