General TroubleshootingGeneral errors can occur in many places throughout WHMCS, and can be due to many different problems. However, fixing them is often simple.
Troubleshooting AuthenticationAuthentication issues may include inability to log in, unexpected logouts, or errors while using other authentication methods.
Troubleshooting InstallationWhen you install WHMCS on a server, make sure to watch for errors both during and after the installation process.
Troubleshooting InvoicesIssues with invoices and invoice generation can be due to many causes, some of which may not be obvious at first.
Troubleshooting PaymentsMake sure to troubleshoot and resolve any issues with payment gateways, payments, currencies, or related features as soon as possible.
Domain Management Oops! ErrorsTroubleshoot and resolve Oops! InvalidDomain: The domain is invalid errors while managing domains in the Admin Area.
Duplicate tblconfiguration ErrorsTroubleshoot and resolve 1062 Duplicate entry for key tblconfiguration.PRIMARY errors.
Duplicate tblinvoices ErrorsTroubleshoot and resolve 1062 Duplicate entry for key tblinvoices.PRIMARY errors.
Error PagesError pages display friendly, styled messages about error conditions. All of WHMCS's error pages are fully customizable for your needs.
Failed Opening ErrorsTroubleshoot and resolve main(): Failed opening required '/path/to/whmcs/..filename.php' errors.
Oops! Access Denied ErrorsTroubleshoot and resolve Oops! Access Denied - Forbidden errors while logging in to WHMCS.
Undefined PHPMailer Function ErrorsTroubleshoot and resolve Call to undefined function PHPMailer HPMailerscapeshellarg() errors.