predefined-replies

Support tickets provide an easy way to handle one-on-one communications with your clients using WHMCS's fully-featured ticket desk.

Predefined replies let your staff give quick answers to common questions in support tickets and provide information more consistently.

Set up predefined replies in your ticket system. Predefined replies help your staff members quickly answer questions about common issues.

Use a predefined reply to quickly respond to a support ticket. Predefined replies save you time and ensure consistent service for customers.