We log search terms to improve our documentation. For more information, read our Privacy Policy.

MaxMind User ID Errors

Problem

You see the following error while using MaxMind for fraud protection checks:

USER_ID_REQUIRED

Cause

You have not provided a MaxMind user ID.

Solution

Add a MaxMind user ID to your MaxMind configuration at Configuration () > System Settings > Fraud Protection.

troubleshooting troubleshooting-article maxmind

Last modified: 2025 July 28