If a user loses their password, you can manually change it for them. This lets you to set the new password yourself without requiring any action from your customer.

Manually Set Password #

To change a user password:

1. Go to the Users tab in the client profile.
2. Click the arrow corresponding to the user in the Actions column and select Change Password.
3. Enter a new password for the user.
4. Click Save.

Last modified: 2025 July 28