Troubleshooting Server Issues

Some provisioning and server-related issues are due to misconfiguration in your WHMCS installation, while others may be due to networking issues or other server-side problems.

Overage Billing

Overage billing allows you to bill clients on cPanel, Plesk, or DirectAdmin hosting servers for their monthly disk or bandwidth use.

Install with cPanel Site Software

If you use a cPanel & WHM version that supports it, you can install self-hosted WHMCS easily using cPanel's deprecated Site Software feature.

Sitejet Builder

Sitejet Builder includes everything that your customers need to create professional websites without needing to learn to code.

Single Sign-On

Single Sign-On allows users to log in to a cPanel & WHM or Plesk hosting account directly from a link in WHMCS without reauthenticating.

Application Links

Application Links use WHMCS Single Sign-On to allow users to seamlessly access WHMCS from the cPanel & WHM control panel.

Migrate Data to WHMCS

You can use automated options like Sync Accounts or Importassist help you migrate client data, hosting accounts, and domains from other billing systems to WHMCS using automated import tools, or you can add data using manual entry.

Usage Billing

Usage billing allows you to set up variable-priced items for products. The system then determines pricing based on actual usage data.



Configurable Package Addon

The Configurable Package Addon lets you to offer customizable hosting packages on cPanel & WHM, WP Squared, and DirectAdmin servers. This module is only available for self-hosted WHMCS installations.

cPanel

The cPanel module allows you to add and manage cPanel & WHM servers in WHMCS.

cPanel Licensing

The cPanel Licensing addon module helps cPanel Partners automate provisioning, management, and billing for cPanel & WHM licenses.

Create a cPanel Server

Add a cPanel & WHM server to WHMCS. Before you can sell and provision cPanel accounts, you must add at least one cPanel & WHM server.

Customize Quick Shortcuts

Custom templates can alter the icons for the Client Area's Quick Shortcuts section on self-hosted WHMCS installations. This section displays for Plesk and cPanel services.


Invalid cpmod Errors

Troubleshoot and resolve Invalid value paper_lantern for the cpmod setting errors.


Key Generation Failed Errors

Troubleshooting and resolving Key Generation Failed: (XID xxxxxx) You do not have the feature “sslmanager” errors while selling SSL certificates through WHMCS MarketConnect.