Start Troubleshooting

If you do not know the cause of a problem, troubleshooting helps you learn more about it. We recommend trying basic steps to gather information before you contact WHMCS support.

Enable Error Reporting

For many types of issue, the first step in troubleshooting is enabling WHMCS's error reporting system.

Error Pages

Error pages display friendly, styled messages about error conditions. All of WHMCS's error pages on self-hosted WHMCS installations are fully customizable for your needs.

Errors in WHMCS

WHMCS makes troubleshooting easier with built-in error handling.

Logs in WHMCS

WHMCS logs all activity, admin logins, gateway communications, sent and received email communications, and domain lookups. You can also configure the system to log errors and warnings.