Troubleshooting Authentication

Authentication issues may include inability to log in, unexpected logouts, or errors while using other authentication methods.








Facebook App Not Setup Errors

Troubleshoot and resolve App Note Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions errors while authenticating using Facebook® Sign-In Integrations.


Facebook URL Errors

Troubleshoot and resolve Can't Load URL: The domain of this URL isn't included in the app's domains errors while authenticating using Facebook® Sign-In Integrations.




Google Remote Linking Failures

Troubleshoot and resolve Remote account linking via Google has failed. Please make sure that the system clock is set properly errors while authenticating using Google® Sign-In Integrations.


Google Sign In Unavailable Errors

Troubleshoot and resolve Google Sign-In is unavailable at this time. Please try again later errors while authenticating using Google® Sign-In Integrations.


Google Verification Failures

Troubleshoot and resolve Verification for current settings failed validationResponse: {valid:false} errors while authenticating using Google® Sign-In Integrations.


Invalid Details Errors

Troubleshoot and resolve Invalid details not saved. Please verify your details and try again errors while authenticating using Facebook®, Google®, or Twitter™ Sign-In Integrations.














Single Sign-On Closed User Errors

Troubleshoot and resolve `Single Sign-On authentication denied for 'Closed' User ID` errors when attempting to use WHMCS single sign-on.




Single Sign-On Token Errors

Troubleshoot and resolve `Unable to authenticate with Single Sign-On token for User ID` errors during WHMCS single sign-on.