Problem
You see connection errors while using OnlineNIC for domain registrations.
For a list of error codes for the OnlineNIC API, see OnlineNIC Response Parameters.
Cause
This error indicates that your firewall is blocking the connection.
Solution
This troubleshooting information only applies to self-hosted WHMCS installations.
Check to ensure that port 20001 is open in your server’s firewall.
Last modified: 2025 October 17