MaxMind User ID Errors
Problem
This feature is available for all self-hosted WHMCS installations and for WHMCS Cloud’s Growth and Expansion plans.
You see the following error while using MaxMind for fraud protection checks:
USER_ID_REQUIRED
Cause
You have not provided a MaxMind user ID.
Solution
Add a MaxMind user ID to your MaxMind configuration at Configuration () > System Settings > Fraud Protection.
Last modified: 2025 October 17