Problem
You see the following error while attempting to create a dataabase backup for your WHMCS installation:
Database backup unavailable due to missing required zip extension
Cause
This troubleshooting information only applies to self-hosted WHMCS installations.
The ZipArchive
PHP class is missing from your PHP configuration.
Solution
Enable the ZipArchive
PHP class and recompile PHP.
Last modified: 2025 October 17