https://docs.whmcs.com/9-0/tags/webpros-partner/Recent content in webpros-partner onHugo -- gohugo.iohttps://docs.whmcs.com/9-0/troubleshooting/troubleshoot-addon-modules/webpros-partner/product-temporarily-unavailable-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-0/troubleshooting/troubleshoot-addon-modules/webpros-partner/product-temporarily-unavailable-errors/Problem # A customer cannot check out with a product that uses the WebPros Partner addon module. The cart displays the following message: This product is temporarily unavailable. Contact support. Cause # The WebPros Partner addon module relies on a connection to Manage2 to operate. WHMCS blocks checkout when the addon module is missing, inactive, or you have not connected it to Manage2. Solution # To resolve this: Go to Configuration () > System Settings > Addon Modules and confirm that the WebPros Partner module is active.https://docs.whmcs.com/9-0/troubleshooting/troubleshoot-addon-modules/webpros-partner/cloud-service-credential-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-0/troubleshooting/troubleshoot-addon-modules/webpros-partner/cloud-service-credential-errors/Problem # In the Client Area, a client opens their credentials for a WebPros Cloud service and cannot retrieve their Username and Password. The client sees the following message: The system could not find your credentials. Provisioning may not be complete yet. Cause # This occurs for one of the following reasons: The service has not finished provisioning, so Manage2 has not returned the credentials yet. The client already viewed the credentials.https://docs.whmcs.com/9-0/troubleshooting/troubleshoot-addon-modules/webpros-partner/webpros-partner-provisioning-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-0/troubleshooting/troubleshoot-addon-modules/webpros-partner/webpros-partner-provisioning-errors/Problem # While working with the WebPros Partner addon module, a new order fails to provision. The client sees a provisioning error: Provisioning Error: This service is not provisioned yet. In the Admin Area, the service displays a provisioning error notice on the client’s Products/Services tab at Clients > View/Search Clients. Cause # This issue occurs when Manage2 cannot create the license or service. Common reasons include: The selected License Package does not match the product’s Service Type.