Start Troubleshooting

If you do not know the cause of a problem, troubleshooting helps you learn more about it. We recommend trying basic steps to gather information before you contact WHMCS support.


Grant Access to WHMCS Support

Provide the connection details, temporary credentials, and network access that WHMCS support may need to investigate issues on your system.


System Cleanup

WHMCS allows you to prune logs to reduce the size of the database and reduce disk space.