Admins can log in to the Admin Area and perform actions according to the permissions that you set. For the best results, each member of your staff that will use or view the WHMCS Admin Area should have their own admin account. You can easily edit existing admins to change account settings like their admin roles, permissions, and assigned departments.

Edit an Admin #

To edit an existing admin:

1. Choose to edit an admin. #

Go to Configuration () > System Settings > Administrator Users or Configuration () > Manage Admins.

To edit an existing admin, click the edit icon for that admin in the list.

2. Update the desired settings. #

You can select an administrator role, update the admin’s name or email address, update the admin’s username or password, or select their assigned support departments. You can also add a signature or notes, or select their template or language.

• Admin usernames must:

  • Begin with a letter (A–Z or a–z).
  • Contain only alphanumeric characters.
  • Not include spaces or other special characters.

• Passwords must be at least 12 characters long by default (an administrator may require more, up to a maximum of 64) and contain at least one letter and one number. We also recommend including symbols and both uppercase and lowercase letters.

• Admin passwords cannot use the following characters: &, ", ', <, or >.

• New passwords cannot match any of the admin’s most recently used passwords.

3. Save. #

When you are finished, click Save Changes.

Last modified: 2026 September 30