SolusIO

The SolusIO addon module allows customers to register for, manage, and configure post-pay for VMs and provisioning in SolusIO.


Staff Noticeboard

Use the Staff Noticeboard addon module to quickly communicate with staff with a digital noticeboard in the Admin Area.


Theme Deletion Errors

Troubleshoot and resolve You cannot delete the active system theme. errors when deleting themes in the Theme Editor addon module.


Theme Editor

The Theme Editor addon module allows WHMCS Cloud users to create and update custom themes for the WHMCS Client Area.


Theme Editor Creation Errors

Troubleshoot and resolve The system could not create the theme. errors when creating themes with the Theme Editor addon module.


Translation Editor

The Translation Editor addon module allows WHMCS Cloud users to override translated text in the WHMCS localization system.




WebPros Partner

The WebPros Partner addon module helps WebPros Partners use the Manage2 API to provision, manage, and bill for licenses and WebPros Cloud services.




E-Invoicing License Errors

Troubleshoot and resolve license validation, suspended license, and stuck validation errors for the E-Invoicing addon module.


Nova Cloud Deep-Link Failures

Troubleshoot and resolve Deep-link handling failed errors that occur while using the Nova Cloud: Prompt First addon module.


E-Invoicing Account Sync Errors

Troubleshoot and resolve the error that appears when the E-Invoicing addon module cannot synchronize your account with the e-invoicing service after you save settings.


E-Invoicing Client Data Errors

Troubleshoot and resolve missing client data warnings, contact export failures, and clients without E-Invoicing enabled in the E-Invoicing addon module.


E-Invoicing Invoice Export Errors

Troubleshoot and resolve invoices that fail to export or show an Error status in the E-Invoicing addon module, including eligibility checks and retry limits.


Invoice Already Submitted Errors

Troubleshoot and resolve changes to an invoice that you already exported to the e-invoicing service, which the system treats as immutable.


E-Invoicing Status Update Errors

Troubleshoot and resolve invoices with an e-invoicing status that does not update after export, including webhook delivery and 401 errors.


Refused E-Invoice Status

Troubleshoot and resolve invoices that show a Refused status in the E-Invoicing addon module after the recipient rejects the e-invoice.