<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>client-area on</title><link>https://docs.whmcs.com/9-1/tags/client-area/</link><description>Recent content in client-area on</description><generator>Hugo -- gohugo.io</generator><atom:link href="https://docs.whmcs.com/9-1/tags/client-area/index.xml" rel="self" type="application/rss+xml"/><item><title>Troubleshooting the Client Area</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/troubleshooting-the-client-area/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/troubleshooting-the-client-area/</guid><description>Index page linking to Client Area display issue, shopping cart and store, captcha, and domain ordering troubleshooting articles.</description></item><item><title>Users and Client Accounts</title><link>https://docs.whmcs.com/9-1/clients/users-and-client-accounts/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/users-and-client-accounts/</guid><description>Explains the distinction between accounts and users, account owner permissions, sending invitations via the Client Area or the Users tab, the Choose Account login screen for multi-account users, deleting users through Manage Users or client deletion, and how user actions attribute in the Activity Log and support ticket badges.</description></item><item><title>Managing Users</title><link>https://docs.whmcs.com/9-1/clients/managing-users/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/managing-users/</guid><description>Describes the Manage Users list showing ID, name, email, Two-Factor Authentication and security question status icons, and the Manage User, Send Password Reset Email, and Change Password actions available from the Actions column.</description></item><item><title>Order Form Templates</title><link>https://docs.whmcs.com/9-1/products/order-form-templates/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/products/order-form-templates/</guid><description>Explains the precedence order for setting an order form template (System Default Order Form Template setting, per-product-group assignment, then the carttpl URL parameter), lists WHMCS&amp;rsquo;s included templates (Standard Cart, Nexus Cart, Premium Comparison, Pure Comparison, Supreme Comparison, Universal Slider, Cloud Slider) with recommended product counts and Bootstrap theme compatibility, and describes the Feature: Value syntax for Feature Highlights in product descriptions.</description></item><item><title>Security Questions</title><link>https://docs.whmcs.com/9-1/clients/security-questions/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/security-questions/</guid><description>Covers adding and disabling security questions at Configuration &amp;gt; System Settings &amp;gt; Security Questions, users setting up or updating their question and answer under Hello, Name! &amp;gt; Security Settings in the Client Area, and admins removing a user&amp;rsquo;s question via Manage User&amp;rsquo;s Disable Security Question setting.</description></item><item><title>Cross-selling Recommendations</title><link>https://docs.whmcs.com/9-1/products/configuration-options/cross-selling-recommendations/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/products/configuration-options/cross-selling-recommendations/</guid><description>Explains where product recommendations display in the Client Area (a Recommendations section on cart pages and when an applicable item is added), enabling cross-selling and its display options in the General Settings Ordering tab, and configuring per-product recommendations using Product Tagline, Product Short Description, and the Cross-sells tab (up to 30 recommended products per product).</description></item><item><title>Knowledgebase</title><link>https://docs.whmcs.com/9-1/support/knowledgebase/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/support/knowledgebase/</guid><description>Covers creating categories and articles, setting Views, Votes, Display Order, Private status, and Tags on articles, uploading images with storage settings, adding Multi-Lingual Translations, and enabling Knowledgebase Suggestions (requiring five articles of 30+ words) that use MySQL full text search.</description></item><item><title>Announcements</title><link>https://docs.whmcs.com/9-1/clients/the-client-area/announcements/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/the-client-area/announcements/</guid><description>Gives steps to create, edit, publish a draft, and delete an announcement at Support &amp;gt; Announcements, including the Published? checkbox for draft status and adding translated text for additional languages.</description></item><item><title>Banned IP Addresses</title><link>https://docs.whmcs.com/9-1/system/banned-ip-addresses/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/banned-ip-addresses/</guid><description>Covers manually adding, searching, filtering, and deleting entries on the Banned IPs list with wildcard IP ranges, the three-failed-login automatic ban trigger, removing an automatic ban via the tblbannedips database table, and restricting Admin Area access with an .htaccess allow-list.</description></item><item><title>Captcha Protection</title><link>https://docs.whmcs.com/9-1/system/captcha-protection/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/captcha-protection/</guid><description>Compares the verification-code, checkbox (reCAPTCHA v2/hCaptcha), and invisible (reCAPTCHA v3/Invisible hCaptcha) captcha types, and gives the steps to select a Captcha Type, enter the Site Key and Secret Key, and set a score threshold under General Settings &amp;gt; Security.</description></item><item><title>Captcha Verification Failed</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/captcha-verification-failures/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/captcha-verification-failures/</guid><description>Documents &amp;ldquo;Captcha verification failed&amp;rdquo; errors for hCaptcha and reCAPTCHA v3, caused by an overly restrictive score threshold, with fixes for both captcha types and a database command to disable captchas if locked out of the Admin Area.</description></item><item><title>Client Area Title Display Issues</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/client-area-title-display-issues/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/client-area-title-display-issues/</guid><description>Covers incorrect or missing primary navigation and sidebar menu text, shown as shortened, uncapitalized labels, caused by a missing, unreadable, or corrupted language file, with the fix of replacing the /lang directory.</description></item><item><title>Custom Fields</title><link>https://docs.whmcs.com/9-1/clients/the-client-area/custom-fields/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/the-client-area/custom-fields/</guid><description>Covers creating Client, Product, and Support Department custom fields with field types (Text Box, Password, Drop Down, Checkbox), Admin Only, Required Field, Show on Order Form, and Show on Invoice options, display names, regular expression validation, searching by custom field values, and merge field syntax for displaying values in emails and pages.</description></item><item><title>Enable Client Area Renewals</title><link>https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/enable-client-area-renewals/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/enable-client-area-renewals/</guid><description>Explains how to check or uncheck Enable Renewal Orders in the Domains tab of General Settings to control whether the Client Area shows a Renew Domains menu option, and notes free domains can&amp;rsquo;t be renewed this way.</description></item><item><title>Invalid Site Key Errors</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/invalid-site-key-errors/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/invalid-site-key-errors/</guid><description>Documents the &amp;ldquo;Invalid domain for site key&amp;rdquo; reCAPTCHA/hCaptcha error caused by an unauthorized domain, often after migrating domains, with fixes to add the domain in Google or hCaptcha settings, switch to default captchas, or disable captchas via a database update.</description></item><item><title>Linking to WHMCS</title><link>https://docs.whmcs.com/9-1/clients/the-client-area/linking-to-whmcs/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/the-client-area/linking-to-whmcs/</guid><description>Documents Client Area, shopping cart, and product links, the product Links tab&amp;rsquo;s Direct Shopping Cart Link variants, URL variables for billing cycle, domain options, promo codes, and configurable options, prefilling custom fields and addons via URL, setting language, template, and currency in a link, support ticket submission links, and retrieving announcements from the tblannouncements table.</description></item><item><title>Maintenance Mode</title><link>https://docs.whmcs.com/9-1/clients/the-client-area/maintenance-mode/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/the-client-area/maintenance-mode/</guid><description>Gives steps to enable Maintenance Mode in the General tab of General Settings with a Maintenance Mode Message or Redirect URL, and notes that authenticated admins, the API, hooks, and Admin Area remain functional while it is active.</description></item><item><title>Network Issues</title><link>https://docs.whmcs.com/9-1/clients/the-client-area/network-issues/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/the-client-area/network-issues/</guid><description>Gives steps to create, update, and close a network issue notice at Support &amp;gt; Network Issues with Type, priority, and status fields, and explains the Service Status Require Login setting that controls whether issues display publicly or only to authenticated users.</description></item><item><title>On-Demand Renewals</title><link>https://docs.whmcs.com/9-1/billing-and-invoicing/on-demand-renewals/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/billing-and-invoicing/on-demand-renewals/</guid><description>Compares domain renewals against on-demand service renewals in a feature table, lists service eligibility requirements, explains global versus per-product and per-addon configuration, and gives the default and maximum renewal period lengths for each billing cycle.</description></item><item><title>Sessions</title><link>https://docs.whmcs.com/9-1/customization/sessions/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/customization/sessions/</guid><description>Describes WHMCSInstanceID, WHMCSAffiliateID, WHMCSLinkID, and WHMCSUser session and persistent cookies and their expiration periods, file-backed sessions as the zero-configuration PHP default, and configuring database-backed sessions via the session_handling setting in configuration.php, including advanced options for lifetime, connectionAlias, and remote database setup using the tblsessions.schema.sql file.</description></item><item><title>Themes and Templates</title><link>https://docs.whmcs.com/9-1/customization/themes-and-templates/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/customization/themes-and-templates/</guid><description>Distinguishes system themes (controlling the Client Area&amp;rsquo;s user interface, selected in General Settings) from order form templates (controlling the shopping cart&amp;rsquo;s look, assigned per product group at System Settings &amp;gt; Products/Services), and points to WHMCS&amp;rsquo;s Git repositories on GitHub as starting points for custom theme and template development.</description></item><item><title>Client Area Domain Registration</title><link>https://docs.whmcs.com/9-1/domains/client-area-domain-registration/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/domains/client-area-domain-registration/</guid><description>Documents the Register Domain page in the Client Area, covering the Spotlight TLDs section with default TLD logos, the auto-generated pricing table from Domain Pricing settings, and the domainregister.tpl template used to customize the layout.</description></item><item><title>MarketConnect Landing Pages</title><link>https://docs.whmcs.com/9-1/marketconnect/marketconnect-landing-pages/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/marketconnect/marketconnect-landing-pages/</guid><description>Explains how activated MarketConnect landing pages appear in the Client Area Store menu, how their URLs depend on the Friendly URLs setting, their branding and pricing content, and managing them from the MarketConnect service provider&amp;rsquo;s Manage screen.</description></item><item><title>Domain Categories</title><link>https://docs.whmcs.com/9-1/domains/pricing-and-configuration/domain-categories/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/domains/pricing-and-configuration/domain-categories/</guid><description>Explains how to add, remove, and translate TLD categories using a custom resources/domains/categories.json file, including the JSON syntax for adding TLDs to new categories, the REMOVE section for excluding TLDs from default categories, and combining both in one file.</description></item><item><title>MarketConnect Promotions</title><link>https://docs.whmcs.com/9-1/marketconnect/marketconnect-promotions/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/marketconnect/marketconnect-promotions/</guid><description>Lists where MarketConnect promotions and upsell content appear (landing pages, shopping cart Configure/Review &amp;amp; Checkout/Checkout steps, Client Area homepage banners, My Products &amp;amp; Services, and Product Details) and how to enable or disable them per location in the Promotion Settings tab.</description></item><item><title>Configure Recommendations</title><link>https://docs.whmcs.com/9-1/products/product-tutorials/configure-recommendations/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/products/product-tutorials/configure-recommendations/</guid><description>Covers setting a Product Tagline, Product Short Description, and Product Color on the Details tab of recommended products, then linking them to a source product&amp;rsquo;s Cross-sells tab so they appear in the shopping cart.</description></item><item><title>Customize Your Logo</title><link>https://docs.whmcs.com/9-1/system/system-tutorials/customize-your-logo/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/system-tutorials/customize-your-logo/</guid><description>Covers setting the email and invoice logo via the Getting Started Wizard or the Logo URL field on the General tab of General Settings, and the Client Area logo file lookup order of /assets/img/logo.png, .jpg, then .jpeg.</description></item><item><title>Enable 2FA for Clients</title><link>https://docs.whmcs.com/9-1/system/authentication/authentication-tutorials/enable-2fa-for-clients/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/authentication/authentication-tutorials/enable-2fa-for-clients/</guid><description>Walks through enabling Time-Based Token 2FA from Security Settings in the Client Area, including scanning the QR code and recording the backup code, and notes that admins can disable but not enable 2FA for users at Clients &amp;gt; Manage Users.</description></item><item><title>Enable the Language Menu</title><link>https://docs.whmcs.com/9-1/system/localization/localization-tutorials/enable-the-language-menu/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/localization/localization-tutorials/enable-the-language-menu/</guid><description>Gives the steps to check Enable Language Menu on the Localisation tab of General Settings, which adds a language-selection button to the bottom-right corner of the Client Area.</description></item><item><title>Link to a Product</title><link>https://docs.whmcs.com/9-1/products/product-tutorials/link-to-a-product/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/products/product-tutorials/link-to-a-product/</guid><description>Gives the steps to copy a product group&amp;rsquo;s direct URL from its edit screen and to find a specific product&amp;rsquo;s direct cart links on that product&amp;rsquo;s Links tab in Products/Services.</description></item></channel></rss>