https://docs.whmcs.com/9-1/tags/database-backups/Recent content in database-backups onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/troubleshooting-the-database/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/troubleshooting-the-database/Index page linking to general database and database backup troubleshooting articles for the MySQL database that WHMCS uses.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-backup-uploading-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-backup-uploading-errors/Documents “(S)FTP Backup - Uploading Failed” caused by an inaccessible destination directory or insufficient write permissions, with a checklist of path formatting and permission fixes.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-unable-to-open-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-unable-to-open-errors/Covers “(S)FTP: Unable to open for writing” caused by WHMCS being unable to open a test file in the PHP sys_temp_dir, with fixes to verify the sys_temp_dir setting, directory permissions, and the fopen function.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-unable-to-write-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-unable-to-write-errors/Documents “(S)FTP: Unable to write to temp file” caused by WHMCS being unable to write to a test file in the PHP sys_temp_dir, with fixes to verify directory permissions and the fwrite function.https://docs.whmcs.com/9-1/system/automation/automation-status/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/automation/automation-status/Explains the green Ok, yellow Warning, and red Error/Not Ok status badges for the system cron, and lists the Daily Actions metrics tracked (invoices, late fees, credit card attempts, cancellations, suspensions, terminations, domain renewal notices, database backups, and more) along with where to resolve failed items in the Module Queue.https://docs.whmcs.com/9-1/system/database-and-storage/database-backups/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/database-and-storage/database-backups/Compares the SFTP/FTP Backup, cPanel Backups (requiring a cPanel API token), and Daily Email Backups automated backup options at Configuration > System Settings > Database Backups, the manual php -q cron.php do –DatabaseBackup command, and the importance of backing up configuration.php separately for its encryption hash.https://docs.whmcs.com/9-1/system/database-and-storage/database-status/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/database-and-storage/database-status/Covers the Optimise Tables button at Utilities > System > Database Status for reducing MySQL table overhead and the Download Database Backup button for manually downloading a database backup file.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/large-database-backup-failures/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/large-database-backup-failures/Explains failing or timing-out database backups caused by large database size exceeding PHP and cron processing limits, with fixes recommending cPanel Backup or an external tool like mysqldump instead of FTP or email backups.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-whmcs-cloud/missing-features-on-whmcs-cloud/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-whmcs-cloud/missing-features-on-whmcs-cloud/Explains why Database Backups, Storage Settings, and Update WHMCS permissions and interfaces are unavailable on WHMCS Cloud installations, attributing it to WHMCS Cloud automatically managing those functions, and confirms this is expected behavior.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/missing-zip-extension-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/missing-zip-extension-errors/Covers “Database backup unavailable due to missing required zip extension” caused by the missing ZipArchive PHP class, with the fix of enabling it and recompiling PHP.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-backup-login-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/sftp-backup-login-errors/Covers “SFTP Backup - Login Failed” on Test Connection, caused by the FTP server rejecting the provided login details, with the fix of verifying the username and password.https://docs.whmcs.com/9-1/system/automation/system-cron/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/automation/system-cron/Lists the cron.php and pop.php cron task commands, the crons directory location, the all/do/help/list/skip arguments and -F/-v/–email-report/-V/–no-ansi/-h options, the full table of individual task flags (such as –CreateInvoices, –AutoSuspensions, –DatabaseBackup) with their frequencies, and how to schedule custom task runs or invoke cron via HTTP GET request, which WHMCS blocks by default unless the caller’s IP address or CIDR range is on the Cron HTTP Access Restriction allowlist.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/table-doesnt-exist-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/table-doesnt-exist-errors/Covers “Table ‘xxx’ doesn’t exist when using LOCK TABLES” during database backups, caused by a crashed or corrupted table, with the fix of running a MySQL repair operation.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/valid-dump-path-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-database/valid-dump-path-errors/Covers “Database backup error ‘Please provide a valid dump path’” caused by WHMCS being unable to access the /tmp working directory, with fixes to disable open_basedir and ensure /tmp is writable and not full.https://docs.whmcs.com/9-1/system/system-tutorials/optimize-performance/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/system-tutorials/optimize-performance/Gives the $disable_admin_ticket_page_counts and $disable_clients_list_services_summary configuration.php flags, lists debug logging settings to disable when not troubleshooting, and covers mail provider switching and MySQL my.cnf tuning values (max_connections, wait_timeout, sort_buffer_size, read_buffer_size, max_allowed_packet) for performance.https://docs.whmcs.com/9-1/system/database-and-storage/database-and-storage-tutorials/restore-the-whmcs-database/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/database-and-storage/database-and-storage-tutorials/restore-the-whmcs-database/Walks through restoring a database backup via phpMyAdmin’s Drop-and-Import process, replacing WHMCS files from the full release download, restoring or recreating the configuration.php file, and the post-restoration checklist covering General Settings, Payment Gateways, Servers, and Domain Registrars.