https://docs.whmcs.com/9-1/tags/display-issues/Recent content in display-issues onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/blank-admin-dashboard/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/blank-admin-dashboard/Fixes a blank Admin Dashboard with widgets that will not load after an update, caused by mismatched MySQL table collation values (e.g. latin1_general_ci vs latin1_swedish_ci on tblorders and tblorderstatuses), diagnosed via SQL Debug and System Logs and resolved with an ALTER TABLE CONVERT TO CHARACTER SET command.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/blank-choose-a-domain-page/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/blank-choose-a-domain-page/Fixes a blank Choose a Domain page in the Client Area, caused by enabling Require Domain on a product without enabling any Domain Registration Options, by enabling at least one option on the Domains tab of General Settings.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/blank-domain-search-results/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/blank-domain-search-results/Resolves blank domain search results caused by an incorrect cart.php Content-Type response, covering how to inspect the Content-Type header in browser dev tools, fix an incorrect System Charset setting on the Localisation tab, disable Cloudflare RocketLoader and script minification, and update CGI SAPI on Windows/IIS servers with an outbound rewrite rule.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-invoices/blank-invoices/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-invoices/blank-invoices/Attributes completely blank generated invoices from automation tasks to multiple system cron jobs running simultaneously, and links to shared troubleshooting and solution steps for resolving duplicate cron execution.https://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/blank-or-partially-rendered-pages/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/blank-or-partially-rendered-pages/Diagnoses blank or partially-rendered pages caused by fatal PHP errors, missing template folders, or ionCube Loader issues, with fixes for Client Area-only, Admin Login-only, OpenSRS module, and site-wide blank pages, including resaving the template, checking templates_c permissions, and running the ionCube Loader Wizard.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/blank-payment-gateway-page/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/blank-payment-gateway-page/Addresses a blank page appearing during payment via a payment gateway module, caused by duplicate files (often .htaccess or php.ini) in the modules/gateway directory, with a fix to locate and remove the duplicate file on self-hosted installations.https://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/character-display-in-reports/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/character-display-in-reports/Explains why accented Unicode characters like é, ç, or ü display incorrectly when opening a CSV export report in Microsoft Excel, and gives two fixes: opening the file in a different program, or re-importing it in Excel using the 65001 UTF-8 file origin setting, or re-saving it as ANSI encoding in Notepad.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/client-area-title-display-issues/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/client-area-title-display-issues/Covers incorrect or missing primary navigation and sidebar menu text, shown as shortened, uncapitalized labels, caused by a missing, unreadable, or corrupted language file, with the fix of replacing the /lang directory.https://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/empty-pages/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/general-troubleshooting/empty-pages/Diagnoses empty page content caused by a missing or syntax-broken template file, using Smarty Error entries in the System Activity Log to identify the affected .tpl file, then either restoring a missing file like clientregister.tpl or correcting a syntax error at the reported line in files such as configureproduct.tpl.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-updates/feature-issues-after-update/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-updates/feature-issues-after-update/Documents WHMCS features malfunctioning or displaying incorrectly after an update, caused by outdated custom template files, with steps to compare Release Notes template changes against custom templates and empty the template cache via System Cleanup.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/invalid-access-attempt-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/invalid-access-attempt-errors/Explains the Invalid Access Attempt error returned during payment processing when an admin accesses WHMCS using a URL that does not exactly match the WHMCS System URL setting, with a fix to log in using the exact URL configured under Configuration > System Settings > General Settings.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-updates/new-version-not-appearing/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-updates/new-version-not-appearing/Explains why the newest WHMCS release doesn’t appear when checking for updates, covering a page that hasn’t refreshed, an excluded Update Channel setting, or unmet system and PHP requirements, with fixes for each cause.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/order-now-refreshes-the-page/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-client-area/order-now-refreshes-the-page/Troubleshoots the Order Now button refreshing the cart page instead of proceeding, covering how to verify the WHMCS System URL setting, check product groups for missing product slugs, update out-of-date custom themes and order form templates using each release’s Templates changelog, and work around the issue by switching to the Twenty-One theme and Standard Cart template.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/status-monitoring-display-issues/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/status-monitoring-display-issues/Documents uptime and CPU load statistics not displaying correctly in Server Status Monitoring, caused by a non-Linux operating system, an inaccessible status directory, or disabled PHP functions, with fixes including enabling the exec and shell_exec functions.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/user-redirected-to-wrong-page/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/user-redirected-to-wrong-page/Explains that shopping cart checkout redirects to the wrong page due to a header template customization, and gives the fix of updating the form index in the forwardpage.tpl template file.