https://docs.whmcs.com/9-1/tags/domain-registration/Recent content in domain-registration onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/domains/selling-and-managing-domains/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/selling-and-managing-domains/Surveys domain configuration areas (Domain Registrars, Domain Registrations, Free Domains, Domain Pricing, Transfers, Renewals) and admin/client management tasks including registrar commands, nameserver edits, Registrar Lock, WHOIS contact modification, and failed-registration notifications via To-Do List and Module Queue.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/troubleshooting-domains/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/troubleshooting-domains/Serves as a landing page linking troubleshooting articles by category: domain pricing, availability, and registration, per-registrar issues for CentralNic Reseller, Enom, GoDaddy, HEXONET, Namecheap, Nominet, OnlineNIC, OpenSRS, ResellerClub, TransIP, and WebNIC, plus domain management, renewal, and transfer errors.https://docs.whmcs.com/9-1/domains/domain-registrars/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrars/Explains how to activate, configure, deactivate, and delete domain registrar modules at Configuration > System Settings > Domain Registrars, plus setting per-TLD Auto Registration and Domain Sync Settings for expiry date and status synchronization.https://docs.whmcs.com/9-1/domains/lookup-providers/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/lookup-providers/Compares the three lookup providers (Standard WHOIS, WHMCS Namespinning, and Domain Registrar) for domain availability checks, lists Namespinning’s supported languages, and gives the steps to change or configure the provider in Domain Pricing.https://docs.whmcs.com/9-1/domains/domain-statuses/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-statuses/Lists and defines each domain status (Pending, Pending Registration, Active, Grace Period, Redemption Period, Expired, Pending Transfer, Transferred Away, Fraud, Cancelled) and how the domain sync task and invoice generation respond to each.https://docs.whmcs.com/9-1/clients/client-profile/domains-tab/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/clients/client-profile/domains-tab/Details the domain settings table (Registrar, First Payment Amount, Recurring Amount, Registration Period, Status, Nameservers, Registrar Lock, and more), SSL monitoring status, Auto Renew, and domain actions including View Invoices, Transfer Ownership, Send Message, Delete, and registrar Module Commands like Register, Transfer, Renew, and Get EPP Code.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/101domain/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/101domain/Lists the 101Domain registrar module’s supported features (registration, transfer, renewal, registrar lock, nameserver/WHOIS updates, domain sync) and the activation steps, including the API URL field’s http/https-only requirement.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/add-spotlight-tld-logos/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/add-spotlight-tld-logos/Explains how to add custom TLD logo files to the assets/img/tld_logos directory, enable a TLD as a Spotlight TLD via the lightbulb icon in Domain Pricing, and customize the featured-tld CSS class in custom.css.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/affordable-domains/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/affordable-domains/Lists the Affordable Domains registrar module’s supported features (registration, transfer, renewal, nameserver and WHOIS updates) and the steps to activate it with Affordable Domains credentials, including the Test Mode option for simulating registrations.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/bad-user-name-or-password-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/bad-user-name-or-password-errors/Fixes the Bad User name or Password error in Enom domain registration or Enom SSL certificate sales by verifying credentials in the Domain Registrars configuration or the product’s Module Settings tab, and checking Test Mode credentials for Enom SSL.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/centralnic-reseller/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/centralnic-reseller/Lists the CentralNic Reseller module’s full supported-feature set (registration, transfer, renewal, DNSSEC, domain sync, premium domains), the Test Password and Proxy Server settings, and the DNSSEC Key Data to DS Data conversion parameters (Flags, Protocol, Algorithm, Pubkey).https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/configure-a-domain-extension/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/configure-a-domain-extension/Walks through adding a new TLD in Domain Pricing, enabling the DNS Management, Email Forwarding, and ID Protection addons, requiring an EPP Code for transfers, setting an Auto Registration registrar, and configuring per-term pricing.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/configure-a-lookup-provider/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/configure-a-lookup-provider/Walks through changing the domain availability Lookup Provider in Domain Pricing to a Domain Registrar option (using Enom as the example) and configuring which TLDs to check, suggestion count, and adult-domain inclusion.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/customize-registration-options/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/customize-registration-options/Explains how to check or uncheck the Domain Registration Options in the Domains tab of General Settings to control whether customers can register, transfer, or use an existing domain, and warns that unchecking all options hides the homepage domain checker.https://docs.whmcs.com/9-1/domains/pricing-and-configuration/domain-pricing/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/pricing-and-configuration/domain-pricing/Covers the Domain Pricing screen’s Domains/TLDs list, Spotlight TLDs (up to eight), Sales Group labels (HOT, NEW, SALE), per-year and per-currency pricing slabs by client group, domain addons, EPP Code and Auto Registration toggles, grace/redemption periods, lookup provider selection, premium domain markups, and Bulk Management for mass price updates.https://docs.whmcs.com/9-1/system/general-settings/general-settings-domains/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/general-settings/general-settings-domains/Documents the Domain Registration Options, Enable Renewal Orders, Auto Renew on Payment, Auto Renew Requires Product, Default Auto Renewal Setting, Create To-Do List Entries, Allow IDN Domains, Domain Grace and Redemption Fees, Default Nameservers, and Use Client Details settings on the Domains tab of General Settings.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/email-notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/email-notifications/Explains the Email Notifications registrar module, which sends staff email alerts for manual domain registration, transfer, and renewal instead of connecting to a registrar, and the steps to configure notification email addresses and per-TLD Auto Registration settings.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/enom/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/enom/Covers the Enom registrar module’s API token-based activation steps, the IP address whitelisting requirement, Test Mode setup via Enom’s Reseller Test account, the province abbreviation codes required for .ca registrations, and the one-year-only transfer pricing rule.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-api-curl-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-api-curl-errors/Resolves cURL connection errors with the Enom domain registrar module by confirming the server can reach resellertest.enom.com (Demo Mode) or reseller.enom.com (Live Mode) via cURL.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-empty-response-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-empty-response-errors/Notes that the Enom Cannot parse empty response from server or Empty data response from server error indicates a temporary Enom-side problem during domain registration and the recommended fix is to retry later.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-invalid-data-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-invalid-data-errors/Notes that the Enom Invalid data response from server error, triggered by an unexpected response such as a 404 or non-XML method during domain registration, indicates a temporary Enom-side issue and the fix is to retry later.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-user-not-permitted-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/enom/enom-user-not-permitted-errors/Fixes the Enom User not permitted from this IP address or Registrar Error Invalid Client IP errors by adding the WHMCS server’s IP address (found under License Information) to the API IP whitelist in the Enom Resellers > Manage > API settings.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/godaddy/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/godaddy/Lists the GoDaddy registrar module’s supported features (registration, transfer, renewal, registrar lock, nameserver updates, domain sync) and the steps to activate it with GoDaddy API credentials in the Domain Registrars settings.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/godaddy/godaddy-request-body-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/godaddy/godaddy-request-body-errors/Fixes GoDaddy’s Request body doesn’t fulfill schema error by completing missing client fields (first name, last name, email, address, city, state, country, phone) on the Profile and Contacts tabs, or notes the domain cannot be managed if registered via GoDaddy’s retail system instead of the API Reseller platform.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/hexonet/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/hexonet/Covers the HEXONET registrar module’s activation steps, including the IDN conversion setting, DNSSEC and TRANSFERLOCK checkboxes, the required Renewal Mode For New Domains setting in the HEXONET control panel, and how to restrict API access by IP address.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/hexonet/hexonet-disconnections-and-failures/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/hexonet/hexonet-disconnections-and-failures/Diagnoses HEXONET Disconnected and Authorization Failed errors by checking credentials in Domain Registrars settings, disabling two-factor authentication or creating a restricted API user, reviewing IP address restrictions, whitelisting ports 80 and 443, and confirming test versus production HEXONET OTE credentials aren’t mismatched.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/hexonet/hexonet-empty-response-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/hexonet/hexonet-empty-response-errors/Fixes the HEXONET Empty response from API error by testing connectivity with ping api.ispapi.net from the WHMCS server command line and whitelisting ports 80 and 443 in the server firewall.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/internet-bs/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/internet-bs/Lists the Internet.bs registrar module’s supported features (registration, transfer, renewal, registrar lock, nameserver and WHOIS updates) and the steps to activate it with Internet.bs credentials, including the Test Mode option.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-orders/invalid-registration-period-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-orders/invalid-registration-period-errors/Covers the Invalid TLD/Registration Period Supplied for Domain Registration error caused by an unconfigured domain extension or registration period, with steps to add the TLD and enable the registration period under Domain Pricing before retrying the order.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/ipmirror/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/ipmirror/Details the IPMirror registrar module’s ccTLD Box RAPI configuration fields (Password, ccTLDBoxUrl, AllowAdminContactChange, DefaultRegContactId, ConnectionTimeout, ExecutionTimeout, DebugMode) and the activation and automatic domain synchronization steps.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/manually-register-a-domain/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/manually-register-a-domain/Gives the steps to manually approve a domain registration from Orders > Pending Orders by selecting a domain registrar, checking Send to Registrar, and clicking Accept Order, relevant when Only Auto Provision for Existing is enabled.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/missing-registrant-contact-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/missing-registrant-contact-errors/Fixes missing, incomplete, or invalid registrant contact detail errors by validating and saving the required fields (name, email, address, city, state, postcode, country, phone) on the client’s Profile tab and, if a separate registrant contact was chosen at checkout, on the Contacts tab.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/namecheap/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/namecheap/Lists the Namecheap registrar module’s supported features (registration, transfer, renewal, registrar lock, nameserver and WHOIS updates, domain sync) and the steps to activate it, including IP whitelisting in Namecheap and the Test Mode option.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/namecheap/namecheap-registrar-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/namecheap/namecheap-registrar-errors/Fixes the Namecheap Registrar Error Invalid Request IP by whitelisting the WHMCS server’s IP address (found under License Information) for API access in Namecheap’s account settings.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/netearthone/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/netearthone/Lists the LogicBoxes-based NetEarthOne registrar module’s supported features (registration, transfer, renewal, registrar lock, domain sync) and the activation steps, including requesting API access for your server’s IP address to avoid an Access Denied error.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/no-nameservers-are-defined-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/no-nameservers-are-defined-errors/Fixes the No nameservers are defined for the server this domain is assigned to error during domain registration or transfer by editing the related server record in Configuration > Servers to add Primary and Secondary Nameservers, needed when the order pairs the domain with a shared or reseller hosting product.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/nominet/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/nominet/Lists the Nominet registrar module’s supported features, the EPP-based IP whitelisting required for activation, Test Mode setup, and the manual status-update requirement for inbound .sch.uk transfers since that extension lacks automatic expiry-based transfers.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/nominet/nominet-command-syntax-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/nominet/nominet-command-syntax-errors/Fixes the Nominet Command syntax error during domain registration by checking the client’s Profile and Contacts tabs and correcting the postcode and phone number formats to meet Nominet’s data requirements.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/nominet/nominet-connection-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/nominet/nominet-connection-errors/Fixes the Nominet Error Connecting to ssl://epp.nominet.org.uk on port 700 error by opening port 700 in the server firewall or opening a ticket with Nominet to whitelist the WHMCS server’s IP address (found under License Information) for EPP access.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/nominet/nominet-socket-transport-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/nominet/nominet-socket-transport-errors/Fixes the Nominet Unable to find the socket transport ssl error, caused by a PHP configuration problem, by recompiling PHP with OpenSSL support.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/onlinenic/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/onlinenic/Lists the OnlineNIC registrar module’s supported features (registration, transfer, renewal, registrar lock, nameserver and WHOIS updates, domain sync) and the steps to activate it with OnlineNIC credentials, including the Test Mode option.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/onlinenic/onlinenic-connection-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/onlinenic/onlinenic-connection-errors/Fixes OnlineNIC domain registration connection errors by opening port 20001 in the server firewall, and links to OnlineNIC’s API response parameter error code list.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/opensrs/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/opensrs/Covers the OpenSRS registrar module’s activation steps, including generating a PrivateKey value in the OpenSRS Reseller Web Interface, adding your server’s IP under Add IPs for Script/API Access, and funding the reseller account, plus the Test Mode option.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/opensrs/opensrs-connection-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/opensrs/opensrs-connection-errors/Fixes blank responses or connection errors with the OpenSRS domain registrar module by opening ports 55443 and 55000 in the server firewall.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/opensrs/opensrs-domain-renewed-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/opensrs/opensrs-domain-renewed-errors/Fixes the OpenSRS Domain Already Renewed error by correcting the Expiry Date value on the client profile’s Domains tab and retrying the renewal.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/opensrs/opensrs-order-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/opensrs/opensrs-order-errors/Fixes the OpenSRS Order xxxxxxx is not a pending, declined or cancelled order and cannot be processed error, caused by the Process Immediately account setting, by turning that setting off in the OpenSRS account (note that OpenSRS still processes the order despite the message).https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/openssl-registrar-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/openssl-registrar-errors/Fixes Registrar Error and CURL Error 56 OpenSSL SSL_read messages caused by EasyApache 4 updates (2019-11-20 and 2020-4-1) on cPanel servers, via the workaround yum downgrade ea-libcurl ea-libcurl-devel plus an Apache restart, or by updating cURL and EasyApache 4 to a fixed version.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/reattempt-a-registration-or-transfer/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/reattempt-a-registration-or-transfer/Lists the failure notifications WHMCS sends (Automatic Domain Renewal Failed email, To-Do List entry, Module Queue entry, Cron Job Activity email) and the steps to verify the Registrar field and click Register or Transfer under Registrar Commands to retry.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/register-com/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/register-com/Lists the Register.com registrar module’s supported features (registration, transfer, renewal, registrar lock, nameserver updates, WHOIS updates) and the steps to activate it with Register.com credentials, including the Test Mode option.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/registereu/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/registereu/Lists the Register.eu registrar module’s supported features (registration, transfer, nameserver and WHOIS updates, but no renewal support) and the steps to activate it with Register.eu API credentials, including the Test Mode option.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/registration-suppressed-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/registration-suppressed-errors/Explains the Automatic Domain Registration on Payment Suppressed for New Client and Suppressed as Domain Is Already Active Activity Log errors, caused by the Only Auto Provision for Existing setting or a domain record manually marked Active without registration, and resolves them by manually approving the domain for registration.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/resellercamp/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/resellercamp/Lists the LogicBoxes-based ResellerCamp registrar module’s full supported-feature set and the activation steps, including opening a support ticket to whitelist your server’s IP for API access to avoid an Access Denied error, plus Test Mode and domain sync.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/resellerclub/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/resellerclub/Covers activating the ResellerClub registrar module with reseller ID and API key credentials, the Designated Agent setting, demo-account requirements for Test Mode, translating the terms-and-conditions checkbox via the tnc LangVar key, and checking TLD cost pricing in the ResellerClub control panel.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-access-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-access-errors/Explains that the errors You must authorize your IP address to use this API and CURL Error: 7 - couldn’t connect to host mean the server’s IP is not whitelisted with ResellerClub, and gives steps to add the IP under Settings > API in the ResellerClub control panel.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-connection-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-connection-errors/Covers the errors HTTP Error: Couldn’t open socket connection to server and Domain Registration Error - Unable to connect to Registry, caused by a firewall blocking the connection or a ResellerClub server issue, and directs self-hosted users to check their firewall’s port rules.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-language-code-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-language-code-errors/Explains that the Language code not valid for this TLD error occurs when registering an Internationalized Domain Name without specifying a valid language, and instructs specifying a valid language for the domain.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-locked-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-locked-errors/Explains that the Locked in Processing error means the ResellerClub account lacks sufficient funds, and instructs adding funds to the account, linking to ResellerClub’s Interpreting Order Locked in Processing Messages documentation for more detail.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-login-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-login-errors/Addresses errors stating that ResellerClub login credentials are invalid or that the account is suspended or inactive, tracing the cause to incorrect credentials or a suspended account, and directs checking credentials at Configuration > System Settings > Domain Registrars.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-missing-name-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-missing-name-errors/Explains that the Required parameter missing: name error happens when ResellerClub does not receive client details, and lists fixes: entering client details in the Profile or Contacts tabs, entering company details in General Settings > Domains, and enabling Use Clients Details.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-pending-actions/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-pending-actions/Explains that the There is already a pending action on this domain error appears while a domain contact information update is pending, and notes the message clears within one day once both the new and old contacts confirm the change, linking to ICANN Policies for background.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-telephone-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-telephone-errors/Explains that the Telephone No. is invalid. Please note that only digits are allowed error results from a phone number containing a country code, and instructs updating the domain’s phone number in the domain details to remove the country code.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-unexpected-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-unexpected-errors/Explains that the An unexpected error has occurred error is caused by missing or incorrect ResellerClub login credentials, and instructs verifying the reseller ID and API key at Configuration > System Settings > Domain Registrars.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-unknown-fault-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/resellerclub/resellerclub-unknown-fault-errors/Explains that the An unknown fault occurred - please contact support error occurs when a client’s profile data contains characters outside a-z and 0-9, which ResellerClub rejects, and instructs removing them or enabling Transliteration to auto-convert non-Latin characters.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/retry-a-module-action/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/retry-a-module-action/Gives the two-step process to retry a failed domain registration, transfer, or renewal module action by finding its entry in Utilities > Module Queue and clicking Retry.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-default-nameservers/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-default-nameservers/Explains how to enter up to five nameservers in the Default Nameserver field on the Domains tab of General Settings so they pre-populate the order form nameserver fields for new registrations and transfers, which clients can still override.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-domain-length-restrictions/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-domain-length-restrictions/Lists the TLDs with default 3-to-63-character length limits (.com, .net, .org, .biz, .info, .co.uk, and others) and gives the $DomainMinLengthRestrictions and $DomainMaxLengthRestrictions configuration.php syntax to override them per extension.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-up-a-domain-registrar/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-up-a-domain-registrar/Walks through activating a registrar module at Configuration > System Settings > Domain Registrars, entering account credentials or API details, whitelisting a server IP if required, and testing with test mode before configuring Domain Pricing.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-up-the-enom-registrar/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/set-up-the-enom-registrar/Walks through activating Enom at Domain Registrars, generating an API token via the Enom API Token Manager under Reseller Services, and registering your WHMCS server’s IP address via the API Live Environment Interface.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/stargate/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/stargate/Lists the LogicBoxes-based Stargate/UK2 module’s full supported-feature set (also used for Resell.biz and UK2 accounts) and the activation steps, including opening a resell.biz ticket to whitelist your server’s IP for API access, plus Test Mode and domain sync.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/tpp-wholesale/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/tpp-wholesale/Covers the TPP Wholesale registrar module’s activation steps, including entering API Preferences credentials and the optional DefaultAccount value for grouping registrations, plus its supported features and domain sync configuration.https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/transfer-a-domain-to-another-client/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registration-tutorials/transfer-a-domain-to-another-client/Gives the steps to reassign a domain to a new owner using Transfer Ownership and the new owner’s client ID, plus updating WHOIS via Modify Contact Details, canceling unpaid invoices, and setting the new owner’s Next Due Date.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/transip/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/transip/Covers the TransIP registrar module’s activation steps (TransIP Region, Username, Private Key), IP address whitelisting, Test Mode sandbox behavior, the lack of on-demand renewal automation, and the TIPCompanyType, TIPCompanyName, and TIPCompanyNumber LangVar keys for company fields.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/transip-update-delays/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/transip-update-delays/Explains that TransIP domain updates, such as nameserver changes shown as Pending in the TransIP control panel, are asynchronous and can take several minutes to process, and the recommended solution is simply to wait for the update to finish.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/typeerror-additionalfields-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/typeerror-additionalfields-errors/Explains that the TypeError: Argument 3 passed to AdditionalFields::processFieldOverrides() error when registering domains stems from a syntax error in the self-hosted /resources/domains/additionalfields.php file, and instructs correcting missing quotes, commas, parentheses, or semicolons before re-uploading it.https://docs.whmcs.com/9-1/domains/domain-registrar-modules/webnic/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/domain-registrar-modules/webnic/Lists the WebNIC registrar module’s supported features (registration, transfer, renewal, registrar lock, nameserver updates) and the activation steps, including whitelisting your server’s IP under Reseller IP Management in the WebNIC reseller panel.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/webnic/webnic-ip-address-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/webnic/webnic-ip-address-errors/Explains that the errors IP Address prohibited and 2 IP authentication fail occur because the server IP is not whitelisted with WebNIC, and instructs adding the IP under System Manager > System Settings > Reseller IP Management in the WebNIC reseller panel.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/webnic/webnic-login-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/webnic/webnic-login-errors/Explains that the Wrong logon name or password. Please try again error indicates a problem with the WebNIC account password, and instructs contacting WebNIC support to reset the password.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/webnic/webnic-partner-failures/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-domains/webnic/webnic-partner-failures/Explains that the Partner authentication failure error results from incorrect WebNIC credentials in the domain registrar configuration, and instructs verifying credentials at Configuration > System Settings > Domain Registrars.https://docs.whmcs.com/9-1/domains/pricing-and-configuration/international-domain-names/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/pricing-and-configuration/international-domain-names/Explains how to enable IDN domains via the Allow IDN Domains setting in General Settings, the language selection step during registration, and how IDNs display in UTF-8 in the Client Area and as Punycode in the Admin Area.https://docs.whmcs.com/9-1/domains/pricing-and-configuration/premium-domains/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/pricing-and-configuration/premium-domains/Lists the registrars that support Premium Domains (Enom, LogicBoxes modules, HEXONET), explains configuring percentage markup tiers by price threshold in Domain Pricing, the PremiumPriceOverride and PremiumPriceRecalculationOverride hooks, the one-year-only renewal restriction, and the Premium Renewal Cost Price field.https://docs.whmcs.com/9-1/domains/pricing-and-configuration/registrar-pricing-sync/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/pricing-and-configuration/registrar-pricing-sync/Walks through the Registrar TLD Sync tool at Utilities: selecting a supporting registrar module (Enom, ResellerClub, ResellerCamp, NetEarthOne, StarGate/UK2), configuring Margin Type, Profit Margin, Round to Nearest, and Sync Redemption/Grace Fee options, and importing per-TLD pricing by category and currency.https://docs.whmcs.com/9-1/domains/client-area-domain-registration/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/client-area-domain-registration/Documents the Register Domain page in the Client Area, covering the Spotlight TLDs section with default TLD logos, the auto-generated pricing table from Domain Pricing settings, and the domainregister.tpl template used to customize the layout.https://docs.whmcs.com/9-1/domains/pricing-and-configuration/domain-categories/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/pricing-and-configuration/domain-categories/Explains how to add, remove, and translate TLD categories using a custom resources/domains/categories.json file, including the JSON syntax for adding TLDs to new categories, the REMOVE section for excluding TLDs from default categories, and combining both in one file.https://docs.whmcs.com/9-1/domains/pricing-and-configuration/custom-domain-fields/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/pricing-and-configuration/custom-domain-fields/Explains how to add, edit, remove, and translate per-TLD additional domain fields in a custom resources/domains/additionalfields.php file, including the $additionaldomainfields array syntax, the {Countries} and {CountryCodeMap} dropdown variables, and conditional Required rules.https://docs.whmcs.com/9-1/domains/renewals-and-transfers/grace-and-redemption-periods/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/renewals-and-transfers/grace-and-redemption-periods/Lists the grace, redemption grace, and pending delete stages after domain expiration, default minimum renewal periods for .co.uk and .com.au, period and fee setup in Domain Pricing, the registrars that automate fees, and the replacement invoice the system issues when fees apply.https://docs.whmcs.com/9-1/domains/icann-policies/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/icann-policies/Covers ICANN’s Expiration Reminder Notice requirements, the Change of Registrant WHOIS verification process and 60-day IRTP transfer lock, the WHOIS verification messages WHMCS displays, and which registrar modules (Enom, ResellerClub, StarGate/UK2, ResellerCamp, NetEarthOne, CentralNic Reseller) support the ICANN Transfer Policy.https://docs.whmcs.com/9-1/domains/whois-servers/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/whois-servers/Explains the extensions, uri, and available fields in WHOIS server definition files, and gives the steps to create a custom resources/domains/whois.json file to add a WHOIS server for a new TLD, including finding the server via telnet and the IANA root database.https://docs.whmcs.com/9-1/domains/ssl-monitoring/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/domains/ssl-monitoring/Explains the four SSL status icons (valid, invalid, inactive, unknown) shown in the Products/Services tab and Client Area, the SslSync cron task that refreshes status every 24 hours, the SSL Certificate Monitoring report, and how WHMCS determines status via a cURL request to the domain.