https://docs.whmcs.com/9-1/tags/emailing-admins/Recent content in emailing-admins onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-email/troubleshooting-system-email/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-email/troubleshooting-system-email/Indexes email troubleshooting categories with links to articles on general email issues, sending failures, Microsoft and PHP Mail provider issues, SMTP debugging steps (via the Mail tab Debugging option and System Logs), support ticket email, renewal/payment reminder emails, and email template problems.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/troubleshooting-the-support-system/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/troubleshooting-the-support-system/Index page linking to support department, ticket, scheduled action, email piping, and email importing (Google and Microsoft) troubleshooting articles, and identifying the Ticket Mail Import Log as the starting point.https://docs.whmcs.com/9-1/support/support-tickets/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/support/support-tickets/Covers opening, pinning, searching, and viewing tickets, replying with predefined replies, merge fields, attachments, and billable items, collision detection, ticket reply badges, editing ticket information, splitting and merging tickets, Prevent Client Closure, automated ticket actions, notification recipients by action, and ticket reply ratings and feedback requests.https://docs.whmcs.com/9-1/admins/notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/admins/notifications/Covers configuring Slack and Email notification providers, creating notification rules with events and conditions, enabling/editing/duplicating/deleting rules, and self-hosted customization using the NotificationPreSend hook and the TriggerNotificationEvent API function for custom events.https://docs.whmcs.com/9-1/admins/admin-tutorials/configure-email-notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/admins/admin-tutorials/configure-email-notifications/Gives the steps to activate the email notification provider in Configuration > Notifications by entering a Sender Name and Sender Email and clicking Create.https://docs.whmcs.com/9-1/admins/admin-tutorials/disable-admin-notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/admins/admin-tutorials/disable-admin-notifications/Lists example system notification emails (Daily Cron Job Activity Report, Domain Synchronisation Cron Report, License Limit Near/Reached/Exceeded, and similar) and explains disabling them by unchecking System Emails in an administrator role’s Email Messages settings.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/Explains why admins miss support ticket reply email notifications, covering causes in the admin’s email or role configuration and support department assignment, with a checklist to verify Enable Ticket Notifications and Assigned Admin Users settings.