https://docs.whmcs.com/9-1/tags/gocardless/Recent content in gocardless onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/gocardless/gocardless-inactive-token-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/gocardless/gocardless-inactive-token-errors/Addresses the Gateway Log error Access token not active for GoCardless, caused by connecting the same GoCardless account to more than one WHMCS installation at a time, with a fix to reconnect WHMCS to GoCardless by reconfiguring callbacks.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/gocardless/gocardless-remote-storage-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/gocardless/gocardless-remote-storage-errors/Explains the Gateway Log error Remote Storage “create” action did NOT provide token for GoCardless, caused by the account lacking access to the required mandate-creation API endpoint under GoCardless API restrictions, with a fix to contact GoCardless support to enable the feature or upgrade to a GoCardless Pro or Enterprise account.