https://docs.whmcs.com/9-1/tags/importassist/Recent content in importassist onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/troubleshooting-addon-modules/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/troubleshooting-addon-modules/Indexes addon module troubleshooting links grouped by area: General Errors and Issues, cPanel Licensing, ImportAssist (including the import log location), Live Chat, Nova Cloud: Prompt First, Software Licensing Addon, Theme Editor, and Translation Editor.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/client-import-failed-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/client-import-failed-errors/Covers Client import failed errors in ImportAssist and their three causes and fixes: filenames must end in .client.csv, the CSV header row must match the expected format, and duplicate email or UUID rows require resolving via Missing Imported Clients.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/cloud-importassist-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/cloud-importassist-errors/Explains the WHMCS Cloud ImportAssist error Unable to connect to the database, caused by firewall or MySQL settings blocking access, and lists fixes: allowlist the region’s CIDR ranges (given for five WHMCS Cloud zones), enable remote MySQL access, fix user host restrictions, disable require_secure_transport, and test port 3306 connectivity.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/import-validation-failures/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/import-validation-failures/Explains ImportAssist validation failures shown in the Module Log as Import batch completed with a Failed Validation count, caused by invalid or incorrectly formatted client data such as a malformed phone number, and the fix: correct the import file’s data against the documented import file format.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/importassist-unable-to-connect-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/importassist-unable-to-connect-errors/Explains the general ImportAssist error Unable to connect to the database, caused by invalid connection details, remote MySQL access restrictions, or MySQL user permissions, and lists checks (host value, remote access, MySQL service reachability, user privileges) to verify before retrying the import.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/missing-imported-clients/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/importassist/missing-imported-clients/Explains why ImportAssist skips or duplicates clients during import: a UUID or email address in the file already exists in WHMCS, and the fix — verify the existing client record and change the UUID or email address to a unique value before retrying the import.https://docs.whmcs.com/9-1/getting-started/migrate-data-to-whmcs/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/getting-started/migrate-data-to-whmcs/Compares the ImportAssist addon, the Sync Accounts feature for cPanel, Plesk, and DirectAdmin servers, and manual entry as methods for migrating clients, hosting accounts, and domains into WHMCS from another billing system or CSV file.https://docs.whmcs.com/9-1/addon-modules/importassist/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/addon-modules/importassist/Lists supported source applications (WHMCS, Blesta, ClientExec, HostBill) and importable data types for database imports, plus the required CSV field format (id, email, first_name, and similar) and steps for CSV file uploads and manual imports.