<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>logs on</title><link>https://docs.whmcs.com/9-1/tags/logs/</link><description>Recent content in logs on</description><generator>Hugo -- gohugo.io</generator><atom:link href="https://docs.whmcs.com/9-1/tags/logs/index.xml" rel="self" type="application/rss+xml"/><item><title>Start Troubleshooting</title><link>https://docs.whmcs.com/9-1/troubleshooting/start-troubleshooting/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/start-troubleshooting/</guid><description>Lists basic troubleshooting steps (check system logs and the Module Queue, enable Error Reporting and SQL Debug Mode, review General/Automation/Products/Servers settings, refresh directories and update modules) and advanced steps (disable hooks individually, set an addon module directory to 000 permissions, run the system cron manually).</description></item><item><title>Email Importing</title><link>https://docs.whmcs.com/9-1/support/email-importing/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/support/email-importing/</guid><description>Compares email importing to email piping, lists supported providers (POP3, IMAP, Google, Microsoft Entra ID) and OAuth2 security benefits, explains RFC 3834-compliant headers, and describes the conditions under which the Allow Insecure Imports setting causes WHMCS to block support email replies.</description></item><item><title>Email Piping</title><link>https://docs.whmcs.com/9-1/support/email-piping/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/support/email-piping/</guid><description>Explains configuring the pipe.php file and copying the Ticket Importing using Email Forwarders command from Support Departments settings, compares email piping to email importing, and covers RFC 3834-compliant headers and the Allow Insecure Imports setting that blocks unregistered or unassociated senders&amp;rsquo; replies.</description></item><item><title>Sync Accounts</title><link>https://docs.whmcs.com/9-1/servers/sync-accounts/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/servers/sync-accounts/</guid><description>Explains the Sync Accounts report comparing remote server records to WHMCS service records, the Import/Sync checkbox behavior for creating, terminating, or updating mismatched services, viewing sync history in the Activity Log, and how imported services match or create clients by email address.</description></item><item><title>The configuration.php File</title><link>https://docs.whmcs.com/9-1/installation-guide/initial-configuration/the-configuration-php-file/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/installation-guide/initial-configuration/the-configuration-php-file/</guid><description>Tables the configuration.php file&amp;rsquo;s variables, including api_access_key, cc_encryption_hash, crons_dir, customadminpath, db_host and related database TLS settings, license, session_handling, and templates_compiledir, plus encryption hash generation steps and an example file.</description></item><item><title>Notifications</title><link>https://docs.whmcs.com/9-1/admins/notifications/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/admins/notifications/</guid><description>Covers configuring Slack and Email notification providers, creating notification rules with events and conditions, enabling/editing/duplicating/deleting rules, and self-hosted customization using the NotificationPreSend hook and the TriggerNotificationEvent API function for custom events.</description></item><item><title>Application Links</title><link>https://docs.whmcs.com/9-1/system/authentication/application-links/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/authentication/application-links/</guid><description>Covers activating and configuring Application Links for cPanel, the supported Ordering, Support, and Account links table, the Application Link Activity Log levels (Debug, Information, Notice, Warning), and where users and admins can revoke single sign-on permissions.</description></item><item><title>Database Status</title><link>https://docs.whmcs.com/9-1/system/database-and-storage/database-status/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/database-and-storage/database-status/</guid><description>Covers the Optimise Tables button at Utilities &amp;gt; System &amp;gt; Database Status for reducing MySQL table overhead and the Download Database Backup button for manually downloading a database backup file.</description></item><item><title>Enable Error Reporting</title><link>https://docs.whmcs.com/9-1/troubleshooting/enable-error-reporting/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/enable-error-reporting/</guid><description>Explains how to enable the Display Errors setting in General Settings &amp;gt; Other or via the $display_errors variable in configuration.php, and how to lower the error_reporting value in cPanel&amp;rsquo;s MultiPHP INI Editor when warnings persist after disabling Display Errors.</description></item><item><title>Errors in WHMCS</title><link>https://docs.whmcs.com/9-1/troubleshooting/errors-in-whmcs/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/errors-in-whmcs/</guid><description>Lists the three levels of error control in WHMCS - environment-level PHP ini settings, the $display_errors and $error_reporting_level variables in configuration.php, and the Display Errors setting in General Settings &amp;gt; Other - and how each takes precedence.</description></item><item><title>Module Queue</title><link>https://docs.whmcs.com/9-1/troubleshooting/module-queue/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/module-queue/</guid><description>Describes the Module Queue list at Utilities &amp;gt; Module Queue, its columns (client, service or domain, action, error, time), and the Retry, Retry All, and Mark Resolved actions for reattempting or dismissing failed automated module actions.</description></item><item><title>System Cleanup</title><link>https://docs.whmcs.com/9-1/system/system-cleanup/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/system-cleanup/</guid><description>Details the Simple tab&amp;rsquo;s Empty Gateway Log, Empty Whois Lookup Log, Empty Ticket Mail Import Log, and Empty Template Cache actions, and the Advanced tab&amp;rsquo;s date-based Prune Client Activity Logs, Prune Saved Emails, and Prune Old Attachments options at Utilities &amp;gt; System &amp;gt; System Cleanup.</description></item><item><title>Log Tab</title><link>https://docs.whmcs.com/9-1/clients/client-profile/log-tab/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/client-profile/log-tab/</guid><description>Explains that the Log tab surfaces Activity Log entries for the client and gives steps to search by date, username, description, or logged IP address using the Filter Log button.</description></item><item><title>Optimize Performance</title><link>https://docs.whmcs.com/9-1/system/system-tutorials/optimize-performance/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/system/system-tutorials/optimize-performance/</guid><description>Gives the $disable_admin_ticket_page_counts and $disable_clients_list_services_summary configuration.php flags, lists debug logging settings to disable when not troubleshooting, and covers mail provider switching and MySQL my.cnf tuning values (max_connections, wait_timeout, sort_buffer_size, read_buffer_size, max_allowed_packet) for performance.</description></item></channel></rss>