<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>notifications on</title><link>https://docs.whmcs.com/9-1/tags/notifications/</link><description>Recent content in notifications on</description><generator>Hugo -- gohugo.io</generator><atom:link href="https://docs.whmcs.com/9-1/tags/notifications/index.xml" rel="self" type="application/rss+xml"/><item><title>Payment Reversals</title><link>https://docs.whmcs.com/9-1/payments/payment-reversals/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/payments/payment-reversals/</guid><description>Lists GoCardless, PayPal Basic, and Skrill as gateways supporting automatic reversals, the Change Invoice Status and Change Due Dates actions, how reversals affect hosting, upgrades, Add Funds and mass payment invoices, and steps for manual reversal via Reverse Payment.</description></item><item><title>Support Tickets</title><link>https://docs.whmcs.com/9-1/support/support-tickets/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/support/support-tickets/</guid><description>Covers opening, pinning, searching, and viewing tickets, replying with predefined replies, merge fields, attachments, and billable items, collision detection, ticket reply badges, editing ticket information, splitting and merging tickets, Prevent Client Closure, automated ticket actions, notification recipients by action, and ticket reply ratings and feedback requests.</description></item><item><title>Ticket Actions</title><link>https://docs.whmcs.com/9-1/support/ticket-actions/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/support/ticket-actions/</guid><description>Covers scheduled ticket actions and their available action types, statuses (Scheduled, Completed, Cancelled, Failed), options for unscheduling after ticket updates, execution order and retry behavior via the system cron, the Close Inactive Tickets automation setting, configuring escalation rules by department, status, or priority, and merge field support in escalation and scheduled replies.</description></item><item><title>Notifications</title><link>https://docs.whmcs.com/9-1/admins/notifications/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/admins/notifications/</guid><description>Covers configuring Slack and Email notification providers, creating notification rules with events and conditions, enabling/editing/duplicating/deleting rules, and self-hosted customization using the NotificationPreSend hook and the TriggerNotificationEvent API function for custom events.</description></item><item><title>My Account</title><link>https://docs.whmcs.com/9-1/admins/my-account/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/admins/my-account/</guid><description>Lists the My Account fields an admin can edit: name and email, support ticket notification checkboxes by department, support ticket signature, private notes, Admin Area template and language, two-factor authentication, analytics tracking consent, and password change with confirmation.</description></item><item><title>Configure Email Notifications</title><link>https://docs.whmcs.com/9-1/admins/admin-tutorials/configure-email-notifications/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/admins/admin-tutorials/configure-email-notifications/</guid><description>Gives the steps to activate the email notification provider in Configuration &amp;gt; Notifications by entering a Sender Name and Sender Email and clicking Create.</description></item><item><title>Configure Slack Notifications</title><link>https://docs.whmcs.com/9-1/admins/admin-tutorials/configure-slack-notifications/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/admins/admin-tutorials/configure-slack-notifications/</guid><description>Walks through creating a Slack app with the required OAuth bot token scopes (channels:join, channels:read, chat:write, groups:read), installing it to a workspace, pasting the Bot User OAuth Access Token into WHMCS notification settings, and inviting the app to private channels.</description></item><item><title>Disable Admin Notifications</title><link>https://docs.whmcs.com/9-1/admins/admin-tutorials/disable-admin-notifications/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/admins/admin-tutorials/disable-admin-notifications/</guid><description>Lists example system notification emails (Daily Cron Job Activity Report, Domain Synchronisation Cron Report, License Limit Near/Reached/Exceeded, and similar) and explains disabling them by unchecking System Emails in an administrator role&amp;rsquo;s Email Messages settings.</description></item><item><title>Email Notifications</title><link>https://docs.whmcs.com/9-1/domains/domain-registrar-modules/email-notifications/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/domains/domain-registrar-modules/email-notifications/</guid><description>Explains the Email Notifications registrar module, which sends staff email alerts for manual domain registration, transfer, and renewal instead of connecting to a registrar, and the steps to configure notification email addresses and per-TLD Auto Registration settings.</description></item><item><title>Missing Support Notifications</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/</guid><description>Explains why admins miss support ticket reply email notifications, covering causes in the admin&amp;rsquo;s email or role configuration and support department assignment, with a checklist to verify Enable Ticket Notifications and Assigned Admin Users settings.</description></item></channel></rss>