https://docs.whmcs.com/9-1/tags/plesk/Recent content in plesk onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/troubleshooting-server-issues/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/troubleshooting-server-issues/Index page covering general provisioning troubleshooting steps using the Module Queue, Module Log, and cron status, and linking to cPanel & WHM, Plesk, and WP Squared server module issue articles.https://docs.whmcs.com/9-1/billing-and-invoicing/overage-billing/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/billing-and-invoicing/overage-billing/Steps through enabling Overages Billing on a product, setting Soft Disk Limit, Soft Bandwidth Limit, and per-unit overage costs, enabling Overage Billing Charges and Include on Next Invoice in Automation Settings, and explains usage calculation timing, invoice line item formatting, and overriding limits with custom fields or configurable options.https://docs.whmcs.com/9-1/installation-guide/install-with-plesk-whmcs-installer/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/installation-guide/install-with-plesk-whmcs-installer/Lists the steps Plesk’s WHMCS Installer extension automates, including installing PHP and ionCube Loader, setting up the MySQL database, installing WHMCS, and applying security steps, then walks through installing the extension from the Plesk Extensions Catalog.https://docs.whmcs.com/9-1/products/configuration-options/sitejet-builder/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/configuration-options/sitejet-builder/States the server version requirements for Sitejet Builder (cPanel & WHM 116+ or Plesk 18.0.57+), the two offering methods (bundled into hosting products or as a predefined product addon), and describes client access via the Edit with Sitejet Builder link in the Client Area and admin single sign-on access via Log in to Sitejet Builder in the client’s Products/Services tab.https://docs.whmcs.com/9-1/system/authentication/single-sign-on/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/authentication/single-sign-on/Details the View Products & Services and Perform Single Sign-On permissions required by users, per-server per-admin-role-group access controls configurable under a server’s SSO Access Control setting, and the Client Area Quick Shortcuts section for direct control panel authentication.https://docs.whmcs.com/9-1/getting-started/migrate-data-to-whmcs/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/getting-started/migrate-data-to-whmcs/Compares the ImportAssist addon, the Sync Accounts feature for cPanel, Plesk, and DirectAdmin servers, and manual entry as methods for migrating clients, hosting accounts, and domains into WHMCS from another billing system or CSV file.https://docs.whmcs.com/9-1/products/configuration-options/usage-billing/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/configuration-options/usage-billing/Covers usage billing for cPanel, DirectAdmin, and Plesk products, the Snapshot and Time Based usage formats, enabling metrics in the Module Settings tab, the Per Unit, Total Volume, and Graduated metric pricing types with worked pricing examples, viewing Metric Statistics and Unbilled Usage in the client profile, the Enable Metric Usage Invoicing setting, and the twice-daily TenantUsageMetrics cron task.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/_getssoredirecturl-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/_getssoredirecturl-errors/Documents the Plesk “_getSsoRedirectUrl(): Argument #2 must be of type string” error when clicking Login to Control Panel, caused by the hosting service’s product type being set to Other, with the fix of changing it to Shared or Reseller Hosting.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/blank-command-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/blank-command-errors/Covers Plesk blank command provisioning errors caused by a firewall blocking port 8443, with the fix of opening that port for inbound and outbound connections.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/client-pool-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/client-pool-errors/Documents the Plesk “Unable to create hosting. IP address does not exist in client’s pool” error caused by an IP address pool misconfiguration, with the fix of correcting available or shared IP address settings in Plesk.https://docs.whmcs.com/9-1/servers/server-tutorials/create-a-plesk-server/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/servers/server-tutorials/create-a-plesk-server/Walks through adding a new server at Configuration > System Settings > Servers with the Plesk module, entering hostname and reseller username/password or an API key as the Access Hash, specifying a non-standard 8443 port, testing the connection, and saving changes.https://docs.whmcs.com/9-1/customization/client-area-customization-tutorials/customize-quick-shortcuts/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/customization/client-area-customization-tutorials/customize-quick-shortcuts/Identifies the overview.tpl template files for the cPanel and Plesk server modules that control the Quick Shortcuts icons shown in the Client Area product details page, and warns that WHMCS updates may overwrite direct edits to these files.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/domain-setup-failures/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/domain-setup-failures/Covers Plesk domain setup failures and the “template failed: Unable to apply limits” error caused by domain template permissions exceeding server resources or including unsupported features, with the fix of adjusting the template settings.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/email-not-found-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/email-not-found-errors/Documents Plesk “Customer with email/external id is not found in panel” errors caused by an incorrect WHMCS product type or missing Plesk database data, with separate fixes for each cause.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/invalid-request-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/invalid-request-errors/Covers Plesk “Parser error: Request is invalid” caused by a missing field value, typically no assigned IP addresses in the client or domain template’s pool, with the fix of ensuring sufficient IP addresses.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/limitations-exceeded-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/limitations-exceeded-errors/Documents the Plesk “Unable to accept the template: the following limitations are exceeded” error caused by the subscription already using the service plan addon’s resources, with the fix of removing the addon in Plesk and creating an upgrade order in WHMCS.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-marketconnect/mx-and-spf-record-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-marketconnect/mx-and-spf-record-errors/Documents the Activity Log error that occurs when WHMCS cannot find a domain’s account or subscription on its cPanel, DirectAdmin, or Plesk server while updating MX and SPF records during MarketConnect OX App Suite provisioning, with steps to confirm the account or subscription exists on the correct server.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/parser-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/parser-errors/Covers the Plesk “Parser error: Cannot parse the XML from the source specified” error caused by unsupported accented characters in the client’s profile, with the fix of removing those characters.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/permission-denied-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/permission-denied-errors/Documents the Plesk “1006 - Permission denied” error caused by the Plesk login lacking API access permission, with the fix of enabling the Ability to use remote API permission.https://docs.whmcs.com/9-1/servers/server-modules/plesk/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/servers/server-modules/plesk/Covers supported Plesk versions and required outbound port 8443, creating configurable options that map to Plesk Panel Addons and Dedicated IPv4/IPv6, overriding overage billing soft limits via a config.ini file, reseller package setup with Service Plan Name and Reseller Plan Name, Metric Billing configuration, Add-On Features like WP Toolkit, and WHMCS Connect single sign-on support.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/plesk-connection-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/plesk-connection-errors/Covers Plesk connection errors, including 503 Service Temporarily Unavailable, Page not Found, Timeout, and 502 Bad Gateway, caused by Plesk forcibly restarting Apache during account creation or suspension, with a link to Plesk’s support article for resolution.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/plesk-login-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/plesk-login-errors/Documents “Plesk login requires user authentication” caused by a dynamic IP address or unstable connection, with the fix of enabling Allow IP changes during one session in Plesk.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/template-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/template-errors/Covers the Plesk “1013 - Template does not exist” error caused by incorrect or missing client or domain template names, with the fix of correcting them in the product’s Module Settings tab.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/unsupported-protocol-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/unsupported-protocol-errors/Covers the error that occurs when a Plesk server does not support XML API protocol version 1.6.9.1, which the Plesk module now requires for every action, with the resolution of upgrading Plesk.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/username-required-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/username-required-errors/Documents “Unable to create account in Panel. The field ‘username’ is required” caused by an empty username on the client’s Products/Services tab, with the fix of entering a username and re-running Create.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/version-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/version-errors/Covers the generic Plesk “Unable to find appropriate manager for this version of Panel” error and the troubleshooting step of enabling the Module Log to reveal the underlying connection or credential error.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/www-does-not-work/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/plesk-servers/www-does-not-work/Explains why the www subdomain doesn’t work on Plesk hosting accounts, caused by default DNS settings, with steps to add a CNAME record for www in Plesk’s DNS Settings.https://docs.whmcs.com/9-1/customization/single-sign-on-into-whmcs/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/customization/single-sign-on-into-whmcs/Covers three single sign-on methods into WHMCS: supported applications like cPanel & WHM using application links, the CreateSsoToken API function for admin-level scripted token generation, and the OAuth Token API Endpoint flow requiring an OAuth Credential Set with the single sign-on grant type, plus a reference table of supported destination scopes such as clientarea:profile, clientarea:invoices, and clientarea:product_details with their variable inputs.https://docs.whmcs.com/9-1/products/product-tutorials/add-sitejet-to-plesk-products/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/product-tutorials/add-sitejet-to-plesk-products/Gives step-by-step instructions for enabling the Access to Sitejet Builder permission on an existing Plesk service plan or a newly created one under Service Plans, and verifying availability in WHMCS by checking for the Sitejet Included label in the Products/Services Features column or clicking Refresh Feature Status.https://docs.whmcs.com/9-1/system/automation/cron-tutorials/configure-the-system-cron-job/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/automation/cron-tutorials/configure-the-system-cron-job/Gives copy-paste cron command setup steps for cPanel Cron Jobs, Plesk Scheduled Tasks, DirectAdmin Cron Jobs, and manual crontab entries, including the */5 * * * * schedule and PHP binary paths for each control panel.https://docs.whmcs.com/9-1/products/product-tutorials/configure-usage-billing/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/product-tutorials/configure-usage-billing/Walks through selecting the cPanel, DirectAdmin, or Plesk module on a product’s Module Settings tab, toggling a usage metric like bandwidth on, and configuring Per Unit, Total Volume, or Quantity Included pricing for that metric.https://docs.whmcs.com/9-1/products/product-tutorials/create-a-sitejet-builder-addon/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/product-tutorials/create-a-sitejet-builder-addon/States the required cPanel & WHM 116+ or Plesk 18.0.57+ server versions and gives the steps to add the predefined Sitejet Builder addon under Product Addons, select applicable products, and save.