https://docs.whmcs.com/9-1/tags/scheduled-actions/Recent content in scheduled-actions onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/troubleshooting-the-support-system/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/troubleshooting-the-support-system/Index page linking to support department, ticket, scheduled action, email piping, and email importing (Google and Microsoft) troubleshooting articles, and identifying the Ticket Mail Import Log as the starting point.https://docs.whmcs.com/9-1/support/ticket-actions/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/support/ticket-actions/Covers scheduled ticket actions and their available action types, statuses (Scheduled, Completed, Cancelled, Failed), options for unscheduling after ticket updates, execution order and retry behavior via the system cron, the Close Inactive Tickets automation setting, configuring escalation rules by department, status, or priority, and merge field support in escalation and scheduled replies.https://docs.whmcs.com/9-1/support/support-tutorials/schedule-a-ticket-action/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/support/support-tutorials/schedule-a-ticket-action/Steps through adding a scheduled action to a ticket via the Scheduled Actions tab or Add Reply tab, choosing an action, configuring its details, adding multiple actions for the same execution time, and setting the schedule as a specific time or a delay, with an option to unschedule on ticket updates.