https://docs.whmcs.com/9-1/tags/services/Recent content in services onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/troubleshooting-products-and-services/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/troubleshooting-products-and-services/Index page linking to common product configuration and service management troubleshooting articles, grouped under Products and Services categories.https://docs.whmcs.com/9-1/products/product-groups/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/product-groups/Details product group settings including Product Group Name, URL, Headline, Tagline, Order Form Template override, Available Payment Gateways (with a warning about shared gateways across groups on mixed orders), and the Hidden option, plus adding and reordering Group Features and using drag-and-drop sorting to set the default product group in the Client Area.https://docs.whmcs.com/9-1/clients/client-profile/products-services-tab/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/clients/client-profile/products-services-tab/Documents service fields (Status values, Recurring Amount, Next Due Date, Billing Cycle, Auto Recalculate on Save), actions like adding addons, upgrades/downgrades, transferring ownership, and Module Commands (Create, Suspend, Terminate, Change Package), plus Metric Statistics for usage billing, WordPress installation management, Domain Control Validation, Override Auto-Suspend, and Auto-Terminate End of Cycle.https://docs.whmcs.com/9-1/products/upgrades-and-downgrades/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/upgrades-and-downgrades/Explains the prorata credit/debit calculation using Price Per Day for old and new services, how Next Due Date is set when upgrading a free product to paid, how promotion codes apply to upgrades, and configuring allowed paths on a product’s Upgrades tab.https://docs.whmcs.com/9-1/products/cancellations/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/cancellations/Details admin-side cancellation and termination methods (Immediate Termination, Fixed Terms via Auto Terminate, Scheduled Termination, and Service Deletion), the client-facing cancellation request process including Show Cancellation Link and Cancellation Requests automation settings, instant versus end-of-billing-cycle termination types, manual approval steps at Clients > Cancellation Requests, voiding a cancellation request, and how terminating a service also cancels its associated addons.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/member-function-renewal-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/member-function-renewal-errors/Covers “Call to a member function” errors, such as getOnDemandRenewalSettings() or enabledMetrics() on null, caused by orphaned services, with a SQL query to identify them and steps to reassign orphaned services to a new placeholder product.https://docs.whmcs.com/9-1/servers/server-tutorials/migrate-cpanel-services/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/servers/server-tutorials/migrate-cpanel-services/Covers three migration methods after moving cPanel accounts server-side: manually reassigning each service’s Server field, running a bulk UPDATE tblhosting MySQL query using old and new server IDs, or editing the existing server record’s hostname, IP, and API Token in place, plus verifying migration success with Sync Accounts.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/on-demand-renewal-unsupported/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/on-demand-renewal-unsupported/Explains the “On-Demand Renewal Not Supported by Service” badge, lists the six eligibility conditions for on-demand renewals, and gives the configuration checks needed to resolve ineligibility.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/product-module-missing-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-servers/product-module-missing-errors/Documents the “Required Product Module ’’ Missing” error caused by running a module command on a product with no assigned module, with the fix of selecting a module, such as Auto Release, in the product’s Module Settings.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/service-not-prorated/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/service-not-prorated/Covers why enabled Prorata pricing isn’t applied to services, attributing it to the Signup Anniversary Prorata setting overriding the product setting, with the fix of disabling that Ordering setting.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/unexpected-service-suspensions/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/unexpected-service-suspensions/Explains why services are unexpectedly suspended, covering overdue Next Due Date triggering Overdue Suspension and manual admin suspension, how to identify the cause via Activity Log entries, and fixes including increasing Suspension Days.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/unexpected-service-terminations/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-products-and-services/unexpected-service-terminations/Covers reasons for unexpected service terminations, including fixed-term auto-termination, overdue Next Due Date, and manual admin termination, with the Activity Log entries that identify each cause and the corresponding fixes.https://docs.whmcs.com/9-1/products/service-tutorials/cancel-services-immediately/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/service-tutorials/cancel-services-immediately/Gives the steps in the client’s Products/Services tab to click Terminate under Module Commands for provisioning-module services or set Status to Cancelled for non-module services, immediately stopping future invoices.https://docs.whmcs.com/9-1/products/service-tutorials/delete-a-service/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/service-tutorials/delete-a-service/Gives the steps to click More then Delete for a service in the client’s Products/Services tab and confirm the deletion, noting this does not terminate the provisioned server account.https://docs.whmcs.com/9-1/products/service-tutorials/schedule-a-service-termination/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/service-tutorials/schedule-a-service-termination/Gives the steps to check Auto-Terminate End of Cycle and optionally enter a cancellation reason in a client’s Products/Services tab, noting this requires Cancellation Requests enabled in Automation Settings and terminates on the current Next Due Date.https://docs.whmcs.com/9-1/products/service-tutorials/transfer-a-service-to-another-client/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/service-tutorials/transfer-a-service-to-another-client/Gives the steps to select More then Transfer Ownership on a service, enter the new owner’s client ID, and afterward check for unpaid invoices and update the Next Due Date, noting invoices and provisioned accounts do not move automatically.https://docs.whmcs.com/9-1/products/service-tutorials/update-the-recurring-amount/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/service-tutorials/update-the-recurring-amount/Gives the steps to set Recalculate on Save to ON for a service in the client’s Products/Services tab and save, which recomputes the Recurring Amount after actions like an expired WebPros Partner license.https://docs.whmcs.com/9-1/products/service-tutorials/upgrade-or-downgrade-a-service/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/products/service-tutorials/upgrade-or-downgrade-a-service/Gives the Client Area steps under Services > My Services to select upgrade options, and the Admin Area steps using More > Upgrade/Downgrade on a service, noting the Admin Area allows selecting products outside the configured upgrade paths and auto-generates a prorata invoice.