https://docs.whmcs.com/9-1/tags/support/Recent content in support onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/troubleshooting-the-support-system/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/troubleshooting-the-support-system/Index page linking to support department, ticket, scheduled action, email piping, and email importing (Google and Microsoft) troubleshooting articles, and identifying the Ticket Mail Import Log as the starting point.https://docs.whmcs.com/9-1/addon-modules/live-chat/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/addon-modules/live-chat/Covers downloading, installing, and logging in to the Live Chat addon, first-login settings, desktop and mobile client requirements, upgrading, uninstalling, and embedding chat tracking code on pages outside WHMCS.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/Explains why admins miss support ticket reply email notifications, covering causes in the admin’s email or role configuration and support department assignment, with a checklist to verify Enable Ticket Notifications and Assigned Admin Users settings.https://docs.whmcs.com/9-1/system/general-settings/general-settings-support/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/general-settings/general-settings-support/Documents Support Module, Support Ticket Mask Format codes, Ticket Reply List Order, Ticket Reply Email Limit, Knowledgebase Suggestions, Attachment Thumbnail Previews, Support Ticket Rating, Auto Add Carbon Copy Recipients, Prevent Email Reopening, Update Last Reply Timestamp, Allowed File Attachment Types, and Allow Insecure Imports settings.