https://docs.whmcs.com/9-1/tags/ticket-replies/Recent content in ticket-replies onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/ticket-replies/attachment-upload-failures/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/ticket-replies/attachment-upload-failures/Covers failed file uploads to support tickets caused by an incorrectly configured list of allowed file attachment types, with the fix of updating the allowed extensions list in General Settings Support.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-the-support-system/missing-support-notifications/Explains why admins miss support ticket reply email notifications, covering causes in the admin’s email or role configuration and support department assignment, with a checklist to verify Enable Ticket Notifications and Assigned Admin Users settings.