<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>transactions on</title><link>https://docs.whmcs.com/9-1/tags/transactions/</link><description>Recent content in transactions on</description><generator>Hugo -- gohugo.io</generator><atom:link href="https://docs.whmcs.com/9-1/tags/transactions/index.xml" rel="self" type="application/rss+xml"/><item><title>Troubleshooting Payments</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/troubleshooting-payments/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/troubleshooting-payments/</guid><description>Serves as the payments troubleshooting index, listing general first steps (Gateway Log review, cron status, callback configuration) and linking to article groups for currencies/exchange rates, taxes, transactions, and gateway-specific issues covering Authorize.net, 2CheckOut, eWay, GoCardless, iDeal via Mollie, PayFlow Pro, PayPal, Quantum Vault, Skrill, Stripe, Stripe ACH, Stripe Dynamic Payments, and WorldPay.</description></item><item><title>Transactions</title><link>https://docs.whmcs.com/9-1/payments/transactions/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/payments/transactions/</guid><description>Covers steps to manually apply payment to one or more invoices, the Date, Description, Transaction ID, Amount In, Fees, and Add as Credit fields for adding a transaction, applying Record Only refunds for chargebacks, and viewing Stripe and PayPal gateway balances.</description></item><item><title>Credit Balances</title><link>https://docs.whmcs.com/9-1/payments/credit-balances/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/payments/credit-balances/</guid><description>Explains how client credit balances increase through overpayment, admin- or client-added transactions, or manual adjustments, and gives the Admin Area and Client Area steps to add funds, adjust credit, and apply credit to invoices.</description></item><item><title>Duplicate Transactions</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/duplicate-transactions/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/duplicate-transactions/</guid><description>Covers invoices being charged multiple times in separate transactions, often alongside duplicate invoices, caused by multiple system cron jobs running concurrently on self-hosted installations, and links to shared troubleshooting and solution steps for resolving overlapping cron runs.</description></item><item><title>iDeal via Mollie Transaction Errors</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/ideal-via-mollie/ideal-via-mollie-transaction-errors/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/ideal-via-mollie/ideal-via-mollie-transaction-errors/</guid><description>Addresses the Dutch-language error De opgegeven betalings gegevens zijn onjuist of incompleet for the iDeal via Mollie gateway, caused by an invoice balance below the 1.18 minimum transaction value, with a fix to increase the balance before retrying payment.</description></item><item><title>Invalid Access Attempt Errors</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/invalid-access-attempt-errors/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/invalid-access-attempt-errors/</guid><description>Explains the Invalid Access Attempt error returned during payment processing when an admin accesses WHMCS using a URL that does not exactly match the WHMCS System URL setting, with a fix to log in using the exact URL configured under Configuration &amp;gt; System Settings &amp;gt; General Settings.</description></item><item><title>Oops! Module Not Found Errors</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/oops-module-not-found-errors/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/oops-module-not-found-errors/</guid><description>Covers the Error: Module Not Found message shown during checkout or invoice viewing and the related The Payment Solution module could not be loaded message on the Payment Gateways list, caused by a missing PHP file in /modules/gateways/, with fixes to restore the file or deactivate the gateway and migrate customers.</description></item><item><title>Remote Transaction Failure Errors</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/remote-transaction-failure-errors/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/remote-transaction-failure-errors/</guid><description>Explains the client-facing Remote Transaction Failure. Please Contact Support. error shown for tokenization gateway module payments when the gateway returns an error without a client-friendly response, and directs admins to check the Result and Debug Data columns in Billing &amp;gt; Gateway Log for the underlying gateway error.</description></item><item><title>Unexplained Declines and Failures</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/unexplained-declines-and-failures/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/unexplained-declines-and-failures/</guid><description>Covers unexplained credit card declines or payment gateway failures with no single known cause, directing admins to check Billing &amp;gt; Gateway Log for the gateway&amp;rsquo;s returned response and error codes and to consult the payment gateway&amp;rsquo;s documentation or support team.</description></item><item><title>Unrecorded Transactions</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/unrecorded-transactions/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/unrecorded-transactions/</guid><description>Lists causes of unrecorded payment transactions and the troubleshooting steps to check the callback file path, review the Gateway Log, confirm stored card details, and rule out firewall or ModSecurity interference.</description></item><item><title>User Redirected to Wrong Page</title><link>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/user-redirected-to-wrong-page/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-payments/user-redirected-to-wrong-page/</guid><description>Explains that shopping cart checkout redirects to the wrong page due to a header template customization, and gives the fix of updating the form index in the forwardpage.tpl template file.</description></item><item><title>Transactions Tab</title><link>https://docs.whmcs.com/9-1/clients/client-profile/transactions-tab/</link><pubDate>Mon, 01 Jan 0001 00:00:00 +0000</pubDate><guid>https://docs.whmcs.com/9-1/clients/client-profile/transactions-tab/</guid><description>Describes the transactions list with edit and delete actions, and the Add New Transaction fields including Date, Description, Transaction ID, Invoice ID, Payment Method, Amount In, Fees, Amount Out, and Add as Credit.</description></item></channel></rss>