Account Creation Failures

Troubleshoot and resolve problems with failed account creation while provisioning a new hosting account.






Admin Directory Errors

Troubleshoot and resolve You are attempting to access the admin area via a directory that is not configured. errors.






Argument 7 Ticket Errors

You see a `Argument 7 passed to processPoppedTicket()` error in bounced support emails after performing a WHMCS software update.










Automatic Update Connectivity Errors

Troubleshoot and resolve The system failed to fetch the packages.json file: the response was empty. Check your CDN connectivity. errors during unattended automatic updates.


Automatic Update Permission Errors

Troubleshoot and resolve an unattended automatic update that fails because the user under which WHMCS runs cannot write to or read a necessary file.


Automatic Update Version Data Errors

Troubleshoot and resolve The version field is missing for <version> in the packages.json patches section errors during unattended automatic updates.










BitPay Token Errors

Troubleshoot and resolve POS Token errors while using the BitPay payment gateway module.