https://docs.whmcs.com/9-1/tags/webpros-partner/Recent content in webpros-partner onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/nova-locale-and-language-mismatch-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/nova-locale-and-language-mismatch-errors/A Nova product’s Locale value or a Nova service’s Language value can appear blank in the WebPros Partner addon module; fix by reselecting a language on the product’s Module Settings tab, with no action needed if a service is affected instead.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-assigned-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-assigned-errors/Troubleshoots the This license is already assigned to another service error in the WebPros Partner addon module, resolved by clicking Assign again to remove the existing assignment and then clicking Assign again to link the license to the current service.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-configurable-option-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-configurable-option-errors/Troubleshoots the cPanel license configurable option assignment error in the WebPros Partner addon module by adding the affected product to the WebPros Partner configurable option group at Configuration > Configurable Options, selecting the desired cPanel license tier on the service, and retrying Assign or Link.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-deactivated-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-deactivated-errors/Troubleshoots the license was deactivated on the same IP before billing error in the WebPros Partner addon module by reviewing the Addons > WebPros Partner license list to find the current associated service and clicking Assign again to remove the old assignment and link the license to the current service.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-missing-ip-address/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-missing-ip-address/Troubleshoots failed license IP address syncing in the WebPros Partner addon module by confirming that a Dedicated IP or IP Address custom field exists with the correct name at Configuration > System Settings > Custom Fields, since the module relies on that field to set license IP addresses.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-reactivation-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-license-reactivation-errors/Troubleshoots the reactivation fee required error in the WebPros Partner addon module by reviewing the Addons > WebPros Partner license list to identify the license’s current associated service and clicking Assign again to reassign it to the current service.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-licensing-options-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cpanel-licensing-options-errors/Troubleshoots the cPanel Licensing options not set for this service error in the WebPros Partner addon module by locating the service in the client profile’s Products/Services tab, selecting a cPanel license tier via the cPanel License configurable option, saving, and retrying Assign or Link.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/product-temporarily-unavailable-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/product-temporarily-unavailable-errors/Covers the checkout error “This product is temporarily unavailable. Contact support,” caused by the WebPros Partner addon module being missing, inactive, or disconnected from Manage2, and the fix: confirm the module is active in Addon Modules and connect it to Manage2 with WebPros Partner credentials.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/riva-login-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/riva-login-errors/Troubleshoots the Riva login error caused when Manage2’s XMLlicenseInfo.cgi endpoint fails to return an activation link, covering how to check the Module Log for the button:xoviLogin action, confirm the license is Active in Manage2, and retry the login.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cloud-service-credential-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/cloud-service-credential-errors/Lists causes of a client being unable to retrieve WebPros Cloud service credentials (incomplete provisioning, an already-viewed one-time password, or single sign-on), with fixes: click Refresh License Status, suspend/unsuspend to reissue credentials, or use the single sign-on login link.https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/webpros-partner-provisioning-errors/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/troubleshoot-addon-modules/webpros-partner/webpros-partner-provisioning-errors/Lists causes of the WebPros Partner “Provisioning Error: This service is not provisioned yet” message (License Package mismatch, insufficient Manage2 permissions, or exceeded license quota), with fix steps: check the Module Log, match Service Type and License Package, then click Refresh License Status.