https://docs.whmcs.com/9-1/tags/whmcs-support/Recent content in whmcs-support onHugo -- gohugo.iohttps://docs.whmcs.com/9-1/troubleshooting/start-troubleshooting/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/start-troubleshooting/Lists basic troubleshooting steps (check system logs and the Module Queue, enable Error Reporting and SQL Debug Mode, review General/Automation/Products/Servers settings, refresh directories and update modules) and advanced steps (disable hooks individually, set an addon module directory to 000 permissions, run the system cron manually).https://docs.whmcs.com/9-1/troubleshooting/grant-access-to-whmcs-support/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/troubleshooting/grant-access-to-whmcs-support/Lists the WHMCS Support IP addresses and ranges to allowlist, the steps to create a temporary full-administrator user, cPanel and Plesk SSH key setup script commands, and the steps to remove temporary access and the admin user once support finishes.https://docs.whmcs.com/9-1/system/system-cleanup/Mon, 01 Jan 0001 00:00:00 +0000https://docs.whmcs.com/9-1/system/system-cleanup/Details the Simple tab’s Empty Gateway Log, Empty Whois Lookup Log, Empty Ticket Mail Import Log, and Empty Template Cache actions, and the Advanced tab’s date-based Prune Client Activity Logs, Prune Saved Emails, and Prune Old Attachments options at Utilities > System > System Cleanup.