Automatic Update Version Unavailable Errors
Problem
This information only applies to self-hosted WHMCS installations. WHMCS Cloud updates WHMCS for you automatically.
An unattended automatic update displays a Failed status in the Update History table, and the Activity Log at Configuration () > System Logs shows the following error:
Version 9.1.1 not found in packages.json patches section
Cause
The system found this maintenance release when it last checked for updates, but the release was no longer listed when the system attempted the download.
Solution
You don’t need to do anything. The system retries automatically on the next run of the Automatic Update Run system cron task.
If this failure occurs on all three attempts, the update permanently fails. For more information, see Permanent Automatic Update Failures.
Last modified: 2026 September 30