Email Importing Integrations

From WHMCS Documentation

WHMCS can import email through several different service providers, including POP3 or IMAP, Google, and Microsoft®. If you use WHMCS's Google or Microsoft integrations, you can get the full benefit of those services' additional features, including OAuth2, which provides more security than traditional username-and-password authentication.

  • Microsoft email services are available in WHMCS 8.6 and later and support all Microsoft Azure®-compatible email services.
  • Google is available in WHMCS 8.0 and later and supports email via Gmail.

Email importing is an alternative to Email Piping.

How Do I Set Up Email Importing?

You can configure email importing when you create or update a support department at Configuration () > System Settings > Support Departments.

Security and OAuth2

OAuth2 is a technology that authorizes apps or services like WHMCS to access another service, such as a Gmail account. It's more secure than traditional username-and-password authentication. In addition to its security benefits, some mail providers require OAuth or have announced a requirement for it in the future.

How Do I Configure My Mail Provider?

Your mail service provider is separate from your configuration for email importing. You can update this configuration at Configuration () > System Settings > General Settings in the Mail tab.