GoCardless is a payment gateway which allows for direct debit payments to be automated electronically.
To activate the GoCardless module in WHMCS, navigate to Setup > Payments > Payment Gateways and choose GoCardless from the All Payment Gateways tab.
Upon clicking, you will be redirected to link you account to WHMCS GoCardless App. On the page displayed, it is possible to sign-up for a new account or sign-in to an existing account. Once signed up, you will be redirected back to your WHMCS installation where you can customise the display name of the module.
No Configuration Required
There is no configuration required for the GoCardless Payment Module. All the fields will be filled automatically when redirected back to the WHMCS installation.
GoCardless only support the following currencies: 'AUD', 'CAD', 'DKK', 'EUR', 'GBP', 'NZD', and 'SEK'. Any clients not using one of these currencies will be unable to make a payment using GoCardless and will receive an appropriate message.
Convert to for Processing
We advise against using a convert to currency for GoCardless. The currency and address of the client determine which bank payment scheme the client will need to use. For example, a UK address would be required for a payment in GBP using the BACS payment scheme.
GoCardless requires an HTTPS secured connection for the WHMCS installation that customers will be returned to following setup of a mandate. If the domain your WHMCS installation is installed on does not have a valid SSL Certificate, the payment return will not work.
If you need to purchase an SSL Certificate, you can do so at www.whmcs.com/ssl-certificates
The Direct Debit Guarantee scheme allows the payee to file a claim for any payment taken in error. WHMCS will monitor for charged_back events from GoCardless and will automatically process these as appropriate.
To learn more, visit Payment Reversals