SpamExperts via WHMCS MarketConnect

From WHMCS Documentation

This page describes a feature available in version 7.2 and above

WHMCS MarketConnect allows you to resell SpamExperts Email Solutions.

Setup and Configuration

To activate and begin reselling SpamExperts services via WHMCS MarketConnect, simply navigate to Setup > MarketConnect within your WHMCS admin area and click the Activate button under the SpamExperts product offering.

SpamExperts Automation

cPanel

When ordering a SpamExperts Service for a cPanel Hosting Account, WHMCS and MarketConnect fully automates the configuration process.

WHMCS will fetch the current MX records of the account and save them, then it will setup new MX records provided by SpamExperts so they can filter your email for you. If the spam filtering is ever cancelled or terminated, WHMCS uses the saved previous records to restore your original MX records so that email is routed to your hosting service.

Any Other Control Panel

If we are unable to automatically make the DNS MX record changes, we instead send an email to client using the template: "SpamExperts Welcome Email" which explains the exact DNS MX records and how to make the changes to their DNS records. This template can be customized to match your hosting setup.

Admin Management Actions

For any SpamExperts order, an Admin user is able to perform the following actions:

  • Create - This runs the provisioning codepath if the addon did not auto-activate on payment approval (depends on product settings).
  • Terminate - This disables the SpamExperts Service and if the addon is assigned to a cPanel server will reverse the DNS MX record changes.

From the MarketConnect Management page, admin users can also perform single sign-on into their SpamExperts parent account that will allow them to manage all the filtering services under their control.

Client Management Actions

When logged into the Client Area, if a customer has an active SpamExperts service, they will be provided with a link to manage their website that will perform Single Sign-On and take them directly to the SpamExperts Control Panel to manage their email services.

Client Area Promotions

MarketConnect supports showing SpamExperts promotions in the client area homepage, shopping cart and when managing a web hosting product that does not have a SpamExperts service attached to it. Examples of these promotions can be seen below.

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