Admins can log in to the Admin Area and perform actions according to the permissions that you set. For the best results, each member of your staff that will use or view the WHMCS Admin Area should have their own admin account. You can easily edit existing admins to change account settings like their admin roles, permissions, and assigned departments.

Edit an Admin #

To edit an existing admin:

1. Choose to edit an admin. #

Go to Configuration () > System Settings > Administrator Users or Configuration () > Manage Admins.

To edit an existing admin, click the edit icon for that admin in the list.

2. Update the desired settings. #

You can select an administrator role, update the admin’s name or email address, update the admin’s username or password, or select their assigned support departments. You can also add a signature or notes, or select their template or language.

• Admin usernames must:
  • Begin with a letter (A–Z or a–z).
  • Contain only alphanumeric characters.
  • Not include spaces or other special characters.
• Admin passwords cannot use the following characters: &, ", ', <, or >.

3. Save. #

When you are finished, click Save Changes.

Last modified: December 19, 2024