Skip an Invoice

Occasionally, you may wish to skip an invoice. This effectively gives the customer the invoiced time period without charging them. The system will resume invoicing (and charging) them at the next due date.

Skip an Invoice

To do this:

  1. If an unpaid invoice already exists, cancel that invoice:
    1. Go to Billing > Invoices.
    2. Click the invoice.
    3. In WHMCS 8.9 and later, click Manage Invoice.
    4. Click Mark Cancelled.
  2. Go to the service that you wish to extend at no charge.
  3. Set the Next Due Date value to the date on which you want to invoice and bill the customer again.
  4. Click Save Changes.

The system will create the next invoice on the new due date without charging for the period between the old next due date and the new next due date.

Last modified: June 5, 2024