Set a User Password Manually

We added this feature in WHMCS 8.13.

If a user loses their password, you can manually change it for them. This lets you to set the new password yourself without requiring any action from your customer.

Manually Set Password

To change a user password:

  1. Go to the Users tab in the client profile.
  2. Click the arrow corresponding to the user in the Actions column and select Change Password.
  3. Enter a new password for the user.
  4. Click Save.

Last modified: 2025 April 7