Set a User Password Manually
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We added this feature in WHMCS 8.13.
If a user loses their password, you can manually change it for them. This lets you to set the new password yourself without requiring any action from your customer.
- For steps to reset a user password, see Reset a User Password.
- For steps to reset an admin password, see Reset an Admin Password.
Manually Set Password
To change a user password:
- Go to the Users tab in the client profile.
- Click the arrow corresponding to the user in the Actions column and select Change Password.
- Enter a new password for the user.
- Click Save.
Last modified: 2025 April 7